Game Design

Blizzard Entertainment


Executive Producer

Frank Pearce


Game Director

Tom Chilton


Production Director

J. Allen Brack


Art Director

Chris Robinson


Technical Director

Mike Elliott


Creative Director

Chris Metzen


Lead Visual Animator

Steve Aguilar


Art Manager and Lead Technical Artist

Thomas Blue


Lead Dungeon Artist

Wendy Vetter


Lead Environment Artist

Gary Platner


Lead Prop and FX Artist

Eric Browning


Lead Content Designer

Cory Stockton


Lead Systems Designer

Greg Street


Lead Encounter Designer

Scott Mercer


Lead Level Designer

Jonathan Dumont


Lead Quest Designer

Dave Kosak


Lead Engine Programmer

Marco Koegler


Lead Gameplay Programmer

Patrick Magruder


Lead Server Programmer

Alec Dun


Lead Systems Technology Programmer

Collin Murray


Lead Tools Programmer

Monte Krol


Lead UI Programmer

Tom Thompson


Lead/Senior Producers

Ray Cobo
Rob Foote
Carlos Guerrero
John Hight
John Lagrave


Producers

Ernst ten Bosch
Jason Hutchins
Joseph Hsu
Scott Keenan
Thomas Pieracci
John Shin
Alex Tsang


Animators

John Butkus
Carman Cheung
Jeremy Collins
Carlos Fins
Mai Igarashi
John Scharmen
Jason Zirpolo


Character Artists

Tamara Bakhlycheva
Danny Beck
Christopher Chang
Joe Keller
Roman Kenney
Ryan Metcalf
Tyson Murphy
Dusty Nolting
Jon McConnell
Danny Saint-Hilaire
Robert Sevilla
Thomas Yip


Dungeon Sub-Leads

Steve Crow
Jimmy Lo


Dungeon Artists

Patrick Burke
Jeff Chang
Ryan Cooper
Cole Eastburn
David Harrington
Jonathan Jacobson
Danny “Danky” Kim
Andrew Matthews
Chad Max
Rhett “Stash” Torgoley


Concept Artist

Mark Gibbons


Environment Artists

Matthew Heyman
Kelli Hoover
Gustav Schmidt
Tina Wang


Prop and FX Artists

Mark Abadier
Jamie Chang
Jeffrey Chuang
Terrie Denman
Jay Hwang
Adam Kugler
Kevin Maginnis
Dan Moore
Holly Prado
Kelvin S. Tan


Technical Artists

Paul Forest
Joram Hughes
Alexis Meade
Trevor Rothman


Game Designers

Don Adams
Craig Amai
Alexander Brazie
Steve Burke
Nathaniel Chapman
Helen Cheng
Morgan Day
Travis Day
Jeremy Feasel
Scott Gordon
Ion Hazzikostas
Chris Kaleiki
Dan Kramer
Paul Kubit
Owen Landgren
Jonathan LeCraft
Dave Maldonado
Ryan Meier
Chadd Nervig
Zachariah Owens
Russell Petersen
Jessica Rogers
Joe Shely
Candace Thomas
Matt Webster
He-Rim Woo
Jason Zelechoski
Kris Zierhut


Level Designers

Sarah Boulian
Ely Cannon
Paul Cazarez
Victor Chong
Ian Gerdes
Ed Hanes
Kevin Lee
Michael McInerney
Scott Smith
Julien Tremblay


Engine Programmers

Alexey Medvedev
Matthew Williams


Gameplay Programmers

Russell Bernau
Patrick Dawson
Benjamin Foxworthy
Omar Gonzalez
Christopher MacDonald
Pat MacKellar
Marcio Martins
Ron Nakada
Kyle Radue
Darren Williams


Server Programmers

Joseph Cochran
Jason De Arte
Jared Gillis
Kurtis McCathern
Jeff Mears
Nicolas Noble
Aimee Pi


Systems Technology Programmers

Frank Kowalkowski
Giray Ozil


Tools Programmers

Brian Birmingham
Steven Dwyer
Pete Sandrene
Craig Steele
John Stiles
Tim Yanalunas


UI Designers

Matt Golins
Ian Wall


UI Programmers

Bea Metitiri
Serban Oprescu
Jacob Segal


Macintosh Team Lead

John Mikros


Macintosh Programmers

Chris Crowe
David Givone
Daniel Pageau
Scott Scaccianoce


Macintosh Producer

Brian M. Wright


Technical Writer

Jeremy Seely


Additional Art

Steve Allen
Chris Amaral
Sungjae Cho
Peet Cooper
Sam “Samwise” Didier
Seth Faske
Brian Fletcher
Slim Ghariani
Kevin Griffith
Kevin K. Griffith
Rutherford Gong
Sojin Hwang
Jeff Hyeongwon Kang
Justin Kunz
Rachel Larsen
Grace Liu
Richie Marella
Pio Ravago
Matthew Ryan
Tiffany Sirignano-Sheets
Anessa Silzer
John Staats
Chanon Thareechit
Paul Warzecha
Neal Wojahn
Adam York


Additional Design

Alex Afrasiabi
Eric Maloof


Additional Management

J.D. Calzada


Additional Production

Jeremy Masker
Amy Morhaime
Lee Sparks


Additional Programming

Erin Catto
Patrick Doane
Scott Hartin
Kevin He
Chaz Pratt
Craig Tiller


Interns

Johnny Cash
Jessica Dinh
Marie Lazar
Peter K. Lee


Strike Team Lead

Kevin Martens


Strike Team

Chris Amaral
Jason Boyle
Juan Custer
Shon Damron
Brian Gidge
Matt Gotcher
Matthew Hawley
Jesse McCree
Vitaliy Naymushin
Stephanie Paddock
Stephen Wong
Jay Wilson


Battle.net


Vice President, Battle.net

Robert Bridenbecker


Design Director

Mike Hein


Production Director

Dan Elggren


Technical Directors

Brian Fitzgerald
Ali Vatani
Matthew Versluys


Lead Designers

Jon DeMidio
Vincent Francoeur


Lead Engineers

Chulwoong Choi
Ben Deane
Patrick Eger
Steve McGarrity
JC Park
Kyle Riccio
Christopher Stewart
John Yaney


Lead Producers

Dave Chan
Ryan Cooper
Melissa Meyer


Designers

Sam Attanasio
Wei Chen
Guillaume Cournoyer
Christopher Deutsch
Randal Dumoret
Bryan Gidge
Thomas Heger
Katherine Joplin
Seonghak Jung
Dohyeong Kim
Junho Kim
Bobby Koh
Rene Koiter
Jeff Liu
Bre Miller
Juyoung Oh
Ryan Pearson
Zac Pfaff
Bryan Rathman
Keith Rhee
Angela Shih
Bao Tran
Jaeson Welch
Christina Womack


User Researchers

Hyojin Bae
Dan Jenrette
Ming Xia


Engineering Manager

Paul Haban


Engineers

Monica Alba
Cord Bartlett
Woonchang Beck
Andrew Bellinger
Ed Beranek
Todd Blank
Ilya Bobyr
Laurent Bourcier
D. Scott Boyce
Mikyoung Choi
Seungki Choi
Diane Cochran
Ryan Creasey
Joel Deaguero
Joseph Dean
Sascha Demetrio
Evangelia Dendramis
Sarah Doebler
David Eckel
Steven Gabriel
Nick Gerakines
Gisang Gil
Christopher Giroir
Victor Gonzalez Jr.
Don Grey
Kwangbum Ha
Chris Jacobson
Wonhee Jung
Chang-Il Kim
Dennis Kim
Neal Kochhar
Juno Kwak
Ken Lamb
Jay Lauffer
Drew Lawton
Eunyang Lee
Fred Lee
Juho Lee
Youngsik Lee
Ockkyoung Leem
Spenser Li
Robert Lin
Terence Lindsey
Jason MacAllister
Pavel Maisenovich
Nick McVeity
Qi Ming
Keith Miron
Calum Mitchell
Robert Moodey
Chris Myles
Alan Newton
Anthony Nichols
Joonho Park
Sangyong Park
Stephen Raub
Ricardo Robaina
Ian Roberts
Vlad Semenov
Tony Shih
Hwachul Shin
Michael Skacal
Michael Stum
Fanny Suh
Anselmo Talotta
Alex Tearse-Doyle
Steve Toscano
Andy Tran
Tom Van
Daniel Weltz
Stephen Whiting
Ray Xiao
Casey Yelland
Christopher Yim
Christopher Yu


Producers

Erin Ali
Sangeon Bae
Shane Cargilo
Kevin Carter
Bryan Chang
Dennis Crow
Damien Currano
Eric Del Priore
Jeremy Dela Rosa
Romain Dijoux
Sean Flinn
Dan Hernberg
Andrew Hunt
Ty Julian
Sunyoung Kim
Ben Lam
Jenny C.Liu
Dan Maas
Rainer Mayer
Rebecca Orozco
Stephanie Paddock
Maria Page
Russell Pippin
Yong Woo


Technical Writers

Sabina Horigan
Simeon Vincent


Web Editors

Geoff Fraizer
Eddie Lee
Martin Leidenfrost
Otavio Lessa
Ryan Quinn
Jaime Scheffler


Interns

Justin Britch
Kevin Gent
Daniel Kutz
Zak Rubin
Alex Wong


Battle.net - EUROPE TEAM


Regional Manager

Yann Pallatier


Project Managers

Nathalie Beauguerlange
Olivier Fourel
Oliver Kurth


Web Designers

Sören Geier
Mathieu Magrez
Prune Moldawan
Alix Nguyen


Web Editors

Eddy Béchu
Thibaud Bertin
Roberto Crispo
Irina Kneller
Maria Loy
Oliver Lübeck
Patricio Mekong Talavera
Carlos Fernández Plaza
Pierre Rosenthal
Joseph Toaff
Alena Yakavets
Tomasz Zabczynski


Special Thanks

Pablo Toledo Baeza


Battle.net - KOREA TEAM

Web Producers

Dayeong Oh
Minhyouk Pack
Min Yang


Web Engineers

Ajin Kim
Jungeun Lee
Dooyong Oh
One Yoon


Web Designers

Hyunsuk Cheong
Sangwook Kim


Web Service Designer

Eunjin Nam


Web Editors

Ayoung Kim
Jieun Kim


Battle.net - CHINA TEAM

Senior Web Services Manager

Bee Ai Chua


Web Producer

Tang Yanfeng


Web Engineers

Huang Xiaoqiang
Yang Yanping
Yu Yaodong


Web Designers

Andy Jin
Wang Wei


Web Content Editors

Chu Ching
Jay Zhang


CINEMATICS


Project Director

Marc Messenger


In-Game Project Director

Terran Gregory


Project Art Directors

Chris Thunig
Fausto De Martini


Sr. Project Producer

Phillip Hillenbrand, Jr.


Cinematic Script

Marc Messenger
Chris Metzen


Vice President, Art & Cinematic Development

Nick Carpenter


Vice President, Cinematic Operations

Mike Ryder


VFX Supervisor

Jeff Chamberlain


Production Director

Noel Wolfman


Director of Technology

Mark A. Brown


Lead Producer

Scott Abeyta


Project Producer

Kim Kotfis Horn


Project Editors

Brian Horn
Rebecca Lilienfeld


Department Supervisors

John Burnett
Shimon Cohen
Scott Goffman
Steeg Haskell
Arthur Jeppe
Mike Kelleher
Jared Keller
Brian LaFrance
James McCoy
Fin Teo
Seth Thompson
Xin Wang


Project Leads

Vitaly Bulgarov
Aaron Chan
Steven Chen
Emanuel Druckmann
Devon Fay
Joe Frayne
Chung Kan
Ryan Leasher
Laurent Pierlot
Jamie Pilgrim
Dennis Price


Cinematic Artists

Salvador Arditti
Scott N. Army
Till Aschwanden
Jongha Baik
Becca Baldwin
Ben Barker
Jason Barlow
Stephane Belin
Barry Berman
John Berry
Ricardo Biriba
Ted Boonthanakit
Toni Bratincevic
Alvaro Buendia
Jason Burton
Bill Campbell
Scott Campbell
Hosuk Chang
Daniel Chavez
Ray Chih
Tae Young Choi
Joanna Cleland-Jolly
Matt Cordner
James Crowson
Graham Cunningham
Drew Dobernecker
David Durand
Anthony Eftekhari
Mustazar Essa
Chris Evans
Casey Fulton
Shuntaro Furukawa
Hunter Grant
Eric Grimenstein
Jeremy Gritton
Chris Ha
Mike Hardison
Jason J. Hill
Benjamin Min Huang
Steve Hui
Ray Hsu
Rodney Iwashina
Joe Jackman
Jim Jiang
Sheng Jin
Jeramiah Johnson
Jessica Dru Johnson
Ren Kikuchi
Yonghyun (Eddie) Kim
Andy C. King
Mike Koizumi
Bill La Barge
Mark Lai
Scott Lange
Jon Lanz
Hung Le
Alan Lee
Hoya Lee
John F. Lee
Moonsung Lee
Yeon-Ho Lee
Shawn Liang
Dyllan Lu
David Luong
Brandon Martynowicz
Brett McConnell
Matthew Mead
Andrew Melnychuk-Oseen
Lucas Merino
Sada Namiki
Tuan Ngo
Kurtis Paddock
Corey Pelton
Troy L. Perry
Levente Peterffy
Joe Peterson
Kirti Pillai
Zachary Podratz
Reo Prendergast
Wei Qiao
Dominic Qwek
Glenn Ramos
Jarett Riva
Casey Robinson
Davy Sabbe
Kazuhito Shimada
Fabio Stabel
Peter Starostin
Takuya Suzuki
Geordie Swainbank
Jon Teer
Sofia Vale Cruz
Brandan Vanderpool
Mathias Verhasselt
Kishore Vijay
Matias Volkert
Nelson Wang
Wei Wang
Christopher Y. Yang
Jae Hyun Yoo
Kenson Yu
Simon Yuen
Fabio Barretta Zungrone


Technology Team

Brett Achorn
Michael Beal
Cameron Chrisman
Rudy Cortes
Jeff Hill
David Keegan
Piotrek Krawczyk
Huong Nguyen
Chris Rock
Billy Shih
Peter Shinners
Michael Su
Yun-Chen Sung
Robert Thomas
Theresa Wolf
Tom Craigen, Jr.


Production Team

Patricia L. Adams
Tok Braun
Joshua Burnett
Leonard Chang
Eric Davis
Bejan Fozdar
Janet Garcia
Steve McIlwain
Jennifer Owings
Jason Michael Smith
Brandy Stiles
Taka Yasuda


Studio Engineers

Johann Helgi Agnarsson
Kenneth Lloyd Ayers III
Douglas Beal
Jim Bush
Sean Laverty
JJ Lee
Ramon Rodriguez III
Rob Tomson
Leo Wang


Cinematic Project Directors

Ben Dai
Matt Samia


Cinematic Art Director

Jonathan Berube


Additional Artists

Craig Brown
Patrick Dalton
Tina Fu
Tyler Hunter
Bernie Kang
Ronny Kim
Slavomir Kaslev
David Lesperance
Eric Yi Lin
Frances Lin
Sherman Ohms
Diego Garzon Sanchez
Richard Slechta
Cedric Tomacruz
Rainer Zoettl


Additional Production

Rie Arai
Lauren Gragg


SOUND


Director of Audio

Russell Brower


Production Director of Audio

Shane Dabiri


Lead Sound Designer

Michael Johnson


Production Lead

Jay Maguire


Sound Design

Jon Graves
Michael Johnson
Chris Kowalski
Peter Steinbach


Sound Producers

Colton Carmine
Dennis Crabtree
Rhonda Cox
Keith Landes
Joel Taubel


Field Recording

John Paul Fasal
Chris Kowalski


Sound Implementation

Kyle Webb


Additional Sound Design

Chris De La Pena
David Farmer
Brian David Farr
Kris Giampa
Eric Warren Lindemann
Paul Menichini
Stuart Provine
David Rovin
Pedro Seminario
Wabi Sabi Sound
Andrew Lackey
Geoffrey Garnett
Warner Bros. Sound
Bryan Watkins
Mitchell Osias


Foley Services - Game

Warner Bros. Sound
John Roesch
Alyson Moore
Mary Jo Lang


Additional Sound Producers

Sarah Hoist
Jessica Louché


CINEMATIC SOUND

Supervising Sound Designer

Paul Menichini


Cinematic Sound Producer

Caroline Hernandez


Composer - Cinematics

Neal Acree


Sound Design

David Farmer
Stuart Provine
Chris Kowalski


Foley Artist

Gregg Barbanell


Foley Mixer

Darin Mann


Cinematic Re-Recording Mixer

Thomas C. Brewer


Cinematic Sound Editor

Clinton Jones
Alexander Ephraim


MUSIC

Lead Composer

Russell Brower


Composers

Neal Acree
Sam Cardon
Derek Duke
Edo Guidotti
Jeremy Soule
Glenn Stafford


Score Performed By

Northwest Sinfonia and Chorus
Contracted by Simon James and David Sabee


Featured Musicians

Erhu solos by Jiebing Chen
Guzheng solos by Cynthia Hsiang
Dizi solos by Chris Bleth


Orchestration

M.W. Alexander
Kurt Bestor
Nick Greer
Ira Hearshen
Larry Kenton
Penka Kouneva


Orchestral Scoring Mixer

John Kurlander


Orchestral Sub-Mixes

John Rodd


Live Sessions and Orchestration Produced By

Edo Guidotti


Music Preparation

Robert Puff, PRM Seattle Music Preparation


Orchestra and Choir Stems Mixed at

Atlantis Group
John Kurlander


Pro Tools Operator/Editor

Jorge Velasco


Original Soundtrack Mastered By

Patricia Sullivan at Bernie Grundman Mastering, Hollywood, CA


VOICE OVER

Casting and Voice Director

Andrea Toyias


Additional Voice Direction

Andrea Romano


Voice Over Producer

Tina T. Nguyen


Design & Editing

Chris De La Pena
Peter Steinbach


Dialogue Engineers & Recording

L.A. Studios


Voice Over Cast

Lauren Tom, Matthew Yang King, Jim Cummings, James Hong, Keone Young, Patrick Seitz, David Lodge, Laura Bailey, Jon Olson, Michael Hawley, Kate Higgins, Courtenay Taylor, Fred Tatasciore, Eric Bauza, Todd Stone, David Shaugnessy, Alyson Reed, Jamieson Price, Barry Dennen, Travis Willingham, Gideon Emery, Jim Pirri, Neil Kaplan, Dave Mallow, Jim Meskimen, Daniel Riordan, Jim Ward, Richard Green, Cree Summer, Liam O’brien, Crispin Freeman, Feodor Chin, Paul Nakauchi, Brian Tochi, JB Blanc, Steve Blum, Anna Graves, Salli Saffioti, Robin Atkin-Downes, Yuri Lowenthal, Josh Keaton, Tim Dang, Peter Jessop, James Sie, Matt Mercer, James Horan, Laura Post, Greg Chun, Karen Strassman, Parry Shen, Marc Worden, Paul Hungerford, Ron Yuan, Peter Lurie, Nick Jameson, Jeremy Schwartz, Mark Bramhall, Dave Fennoy, Keith Ferguson, Mike Hagiwara, Janice Kawaye, Frank Welker, Rodney To, Dana Lee, Jonathan Adams, Donald Li, James Mathis, John Gegenhuber, Dave Carter, Debra Wilson, David Blue, Michael Donovan, Carlos Alzaraqui, John Mariano, Eric Lopez, Eugene Kim, Kath Soucie, Jen Sweeney, Pat Pinney, Vic Chao, Kim Mai Guest, Rick Wasserman, Armin Shimerman, Michael McConnohie, David DeSantos, Stephanie Sheh, Richard Horvitz, Nika Futterman, Gregg Berger, Sumalee Montano, Ben Diskin, Joey D’Auria, Danny Mann, Aaron Phillips, Liz Brunette, Claudia Choi, Jessica Straus, Minae Noji, Grey Delisle, Terry Stone, Valerie Arem, Kevin Killebrew, Alano Massi, Amy Hill, April Hong, Chris Metzen, Dave Fouquette, June Kyoto Lu, Kieron Elliot, Michael Beattie, Nick Omana, Rajia Baroudi, Vanessa Marshall, Sab Shimono


Monster Voice Effects

Fred Tatasciore, Dave Mallow, Jon Olson, Darryl Kurylo, Debra Wilson, Patrick Seitz, Dee Bradley Baker, Lani Minella, Dave Fouquette


VIDEO AND POST PRODUCTION


Supervisor

Joeyray Hall


Producer

Angela Blake


Editors

Brian Horn
Rebecca Lilienfeld
Lucas Merino
Jake Patton


Filming and Capturing

Jonny Throop


Art/Visual Design

Larissa Bussell
Matias Volkert


Additional Work by

Ryan Sly


PLATFORM SERVICES


Senior Director, Global Platform Services

Michael Gilmartin


Senior Managers, Platform Services

Frédéric Baudet (EU)
Jong Hyuk Lee (KR)
Marc Alexandre-Plouffe (CN)


PROJECT MANAGEMENT AND ANALYTICS


Senior Manager

Jason Walker


Project Managers

Edgar Flores
Andy Houghtelin
David Brown


Analytics Manager

Ashok Viswanathan


Analytics UX Designers

Anthony Reyes
Hansa Wahla


Analytics Software Engineers

Ken Adams
Phillip Dettorre
John Pombo
Jonathan Hankey
Pietro Gobbato
Andrea Opimitti
Hansa Wahla


SUPPORT SYSTEMS


Senior Manager

John Herndon


TEST ENGINEERING


Senior Producer

Brett Roark


Producers

Paul Carver
Marshall Harlan
Casey Marissa Wu


Lead Programmer

William Warnecke


Senior Programmer

Lucas Johnston


Programmers

Anton Burdukovskiy
Bob Chancellor
Damien Chow
Daniel Dao
Samuel Hopp
Xing Jin
Ryan Landis
Eric Lloyd
Robbie McMahon
Brenna Moore
Travis Thornton


Interns

Nathan Carlson
Jerry Cheng
Joe Malmsten


Additional Programming

Christopher Wright


SUPPORT APPLICATION DEVELOPMENT

Assistant Manager

Mark Milan


Production

Clayton Dubin
Zach Bogatz
Andrew Russell


Programmers

Jerry Blanco
David Chadwick
Kelly Chun
Marius Jivan
Jason Johannes
Dake Luo
Mike Murphy
Nick Urrea
Gary Young


Technical Artist

Lorenzo Miñaca


KEY REQUESTS


Key Processors

Russell Iseri
Gene Rotsch


QUALITY ASSURANCE

Senior Manager

Mark Moser


Managers

Jonathan Mankin
Sean McCrea


Assistant Managers

Michael Corpora
Rick Kennedy
William Roseman
Shawn Su
Taylor Westfall


Supervisors

Dustin Bosteder
Michael Burghart
Tom Chua
Christopher Clarke
Joel Clift
Matt Clifton
Ron Gray
Peter Hsu
Lance Karutz
Jonathan Mason
Hector Melendres
Julio Miranda
Amadeus Phan-Thanh


Lead Quality Assurance Analyst, Mists of Pandaria

Jeffrey J. Hicks


Assistant Lead Quality Assurance Analysts, Mists of Pandaria

Zach Callanan
Whitney Day
David Kerwin


Content Specialists, Mists of Pandaria

Justin Boehm
Jason Briggs
Andrew Buczacki
David Dubenko
Tom Ellis
Sean Hogan
Joseph Magdalena
Lance Powell
Sverre Rasmussen
Ryan Schwind
Trey Spisak
Clifton Wilcox


Lead Quality Assurance Analyst, Battle.net

Nicole Parry


Assistant Lead Quality Assurance Analysts, Battle.net

Spencer Halls
Rob Kuczynski


Content Specialists, Battle.net

Hunter Curren
Sheila Perez
Aaron Ponoroff
Richard Washburn


Lead Quality Assurance Analyst, User Experience

David Sanchez


Assistant Lead Quality Assurance Analyst, User Experience

Jeramy McIntyre


Content Specialist, User Experience

Ryan Crow


Mists of Pandaria Product Analysts

Gareth Ackerman
Michael Alcorn
Tony Allain
David Anderson
Kyle Aronson
Dean Ayala
Adam Baxter
Shawn Benson
David Biggs
Chris Boyd
Matt Browning
Jessica Castillo
Jim Chan
Bonnie Chang
Jonathan Chen
Matthew Cederquist
Linny Cooke
Donnie Cornwell
Jared Coulston
Wendy Cowles
Brett Crawford
Hilda Cruz
Andrew De Sousa
Jason DeFord
Landon Doi
Alex Dragojlovic
Megan Duck
William Ebright
Ahmad Eletreby
Keith Ennis
Victor Esquivias
Timothy Evans
Martin Falster
Duncan Field
Elissa Flores
Josh Fuesting
Joshua Greenfield
Kevin Gu
Herbert Haneke
Eric Hansen
Kyle Hartline
Patrick Heagany
Ron Hodge
Brian Inboden
Sarah Inman
Adam Z. Jackson
Brandon Jacobson
Scott Johnston
Tim Jones
Mark Kelada
David Kingsbury
Keith Kodama
Erik Larson
Magdalena Lazarov
Brandon Lee
Angela Li
Jonathan Loeffler
Nicholas Louie
Steve Martinez
Ryan Matsuba
Andrew McClain
Neemaa Meskin
Anthony Nassar
Alex Neyman
Kevin O’Brien
Erika Page
Trevor Page
Carlos Penate
Brian Pierron
Robert Pionke
Jennifer Powell
David Quick
Nicki Quinn
Joseph Ransom
Gregory Risselada
Jared Ritter
William Robertson
Joseph Romano
Desirae Rubio
Charles Salzman
Chris Sappington
Justin Shapp
Travis Shute
Kevin Starr
Wes Stratton
Drew Strunk
Paul Sullivan
Alex Swift
Scott Trujillo
Zach Unsell
Adam Van Dyke
Daniel Van Essen
Andrew Vassallo
Steve Walker
Thomas Watson
John Yang
Eric Yasukochi
Rebecca Ysteboe
Kevin Zhao


Other Product Analysts

Mark Agustin, Steven Alexander, Stephen Alvarado, Athena Anderson, Evan Aronson, Seamus Auck, Chris Avina, George Backus, Ciji Bambrick, George Bancroft, Dylan Bates, Brandon Brennan, Brent Brewington, Jon Briggs, Nathan Brown, Christine Cadman, Kayleigh Calder, Kevin Caldwell, Chris Cavalieri, Joni Cheng, Michelle Chicos, Davis Christiansen, Bret Cocking, Jonathan Coyle, Garret Craig, Jacob Davidson-Lingo, Christopher Davila, Christian Decomain, Carlos Diaz, Cynthia Dickson, Eric Dobbs, Foster M. Elmendorf, Garrett Elmendorf, Austin Feeney, Ryan Felton, Matt Fieler, Joseph Floro, Tina Fu, Tyler Fuchs, Denis Genest, Nicole Gillett, Matt Grubb, Cynthia Hall, Jason Thor Hall, Nam Han, Jesse Hill, Michael Hong, Zach Hopp, Kevin Horng, Ken Huang, Jonathan Hwang, Salvatore Ianiero, Chad Jarrett, John Kim, Lawrence King, Henry Kung, Jason Kwon, Matthew Kyle, Kyle Langs, Aaron Larson, Donald Lawrenz, Kieu Le, Brian Lee, Cathy Lee, Frankie Lee Jr., Frances Lin, Rebecca Lin, Richard Lin, Asher Litwin, Anthony Lowery, Cynthia Loyd-Peterson, Jeff Manners, Sean Masterson, Jared Mayberry, Byron Mehlsack, Emily Mei, Tony Misgen, Frank Mummert, Major Mummert, Dan V. Nguyen, David Ortiz, Art Peshkov, Max Peters, Kyle Phillips, Roy Pitts, Daniel Polcari, Mike Powell, Dana Pull, Matthew Rader, Derek Rakos, Jessica Richards, Rob Rivera, Jacob Rodriguez, Scott Rofe, Carlin Rogers, Tom Ryan, Michael Sassone, Chris Savolskis, Michael Schwan Jr., Aaron Sedillo, Jeffrey Shyy, Andrew Silvernail, Gurpreet Singh Wahla, Charles Soon, James Southall, Kurt Sparkuhl, Rick Spears, Nolan Speed, Steven Swickard, Jennifer Szmurlo, Victoria W. Tao, Graig Taylor, Max Thompson, Michael Thompson, Dustin Trimble, Joe Truong, Tom Twedell, Neil Stephen Valdez, Nathaniel Valenta, Lewis Villamar, Darian Vorlick, Clint Walls, Tiffany Wat, Jenica Waters, Shawn Webb, Mike Westergaard, Phillip Williams, Peter Woo, Matt Worcester, Steven Worcester, Kea Yonni, David Yoon


Additional Testing

Lee Ake, Matthew D. Allen, Vanessa Allen, Lukasz Bialk, Robert Boxeth, Kyle Dates, Timothy Davis, Richard Dievendorff, Brian Fattorini, Danny Flannagan, Marshall Harlan, Nicholas Hill, Charles Hodgens, Michael Horning, Leanne Huynh, Mark Kamimoto, Alec Kettenhofen, John Lynch, Gilbert Mcguire, Krystine Munshower, Timothy Reiff, Dustin Remmel, Jessica Rogers, Marc Tormo Carulla, George Vasiliadis, Don Vu, David Warner, Herman Waters


Interns

Andrew Beaudry, Karmbir Chima, Brian Chuchua, Trevor Hilseth


TECHNICAL QUALITY ASSURANCE

Managers

Ted Louie
Arec Nevers


Assistant Managers

John O’Brien
Tharlie Richardson
Kenneth Pinó (EU)


Supervisors

Todd Attaway
Steve McClory
Ian S. Nelson
Shaina Peshkov


Technical Quality Assurance Team Leads

Lynn DeVries
Ed Hanley
David Loya
Matt Patterson
Gilbert Samuelian
Eric Thibeau


Technical Quality Assurance Assistant Team Leads

Daniel Berman
Nicholas Buczynski
John Carpenter
Dustin Distefano
Benjamin LeBar
Ben Lilley
Anthony Sierra
Ronny Yoon


Technical Quality Assurance Specialists

Albert Portillo
Nicholas Nguyen
Scott Chaney


Technical Quality Assurance Analysts

Raphael Ahad
Rie Arai
Dan Bach
Nate Barber
Alexys Baxter
Jerome Bonoan
Edan Bryant
David Carlock
Aaron Carter
Phillip Chiu
Zachary Chow (in loving memory)
Beau Cooper
Chad Daley
Andrew Dank
Michael Dinger
Kenneth Doyle
Trevor Drissel
Ryan Dromgoole
Jean-Marc Genest
Collin Gilbert
Ralph Gutierrez
John Ha
Mike Hall
Valerie Hilgenfeldt
Kevin Landgendoen
James Leaman
Joseph Lewis
Joshua Lewis
Philip Luke
Kevin Matthews
Zachary McCann
Daniel Mooneyham
Daniel Morgan
Vinnie Morrison
Stephen Murray
Scott Newman
Matthew Novy
Monique Ory
Carlos Perez
Adam Portillo
Shah Rahman
Brad Rhodes
Bob Richardson
Matthieu Roussotte
Matthew Runyan
Devin Saverline
Andrew Sciametta
David Scott
Shaun Smiley
Nicholas Stallings
Pete Stilwell
Keita Sumikawa
Benj Sykes
Josh Thomas
Ryan Ward
Devin Webster
Devin Wilson
Melissa Xiong
Jason Yang
Steven Yi
Jonny Yore
Nick Yore
Christian Berwind (EU)
Manuel Dangl (EU)
Alyona Duclap (EU)
Vincent Moulin (EU)
Jerome Pérez Papadopoulos (EU)
Patricia Pérez Vera (EU)
Arnaud Schwarz (EU)
Aliaksei Sedzin (EU)


Additional Technical Analysts

Matthew Stratford, Jason Weng


COMPATIBILITY

Assistant Manager

Luis Rivas


Compatibility Team Lead

Jason Kwan


Assistant Compatibility Team Leads

James Gilbertson
Matthew S. Sherman


Development Team Liaisons

Anton Hsin
Christopher Mountain


Compatibility Analysts

Byron Black
Alex Bujold
Ken DePalo
Steve Jaquith
Alex Maltsev
Danny H. Nguyen
Nigel Nikitovich
Michael Reardon
Ian Sorensen
Lawrence Wei
Jose Zamora


Additional Compatibility Analyst

Ray Laubach


LOCALIZATION

Senior Manager

William Barnes


Producers

Joseph Hsu


Localization Manager

Joonho Lee
Inés Rubio
Jeffrey Tang


Localization Assistant Managers

Tristan Lhomme
Alexander Lyubov


Localization & QA Coordinator

Antoine Dulac


Localization Supervisor

Concepción González
Hao Yuan


Localization Audio Specialists

Ekaterina Bendrysheva
Frank Chang
Ainara Echaniz
Emil Lu
Kai Moosmann
Frédéric Vasseur


Localization Leads

Florian Descher
Ekaterina Krasnikova
Jiang Pu
M. Ángeles Rodríguez Marrero
Anne Studer
William Tan
Gayeong Yoo


Localization Editors

Svyatoslav Merlin
María Ermitas Barrasa Rodríguez


Localization & QA Analysts

Laura Baccolini (Italian)
Krzysztof Kurek (Polish)


LOCALIZATION ENGINEERS

Castilian Spanish

David Flórez Herrero
Martín Goñi Torres
Carmen Priego
Paula del Valle Sánchez


French

Claire Amon-Bajard
Christelle Bravin
Bruno Cailloux
Anne-Sophie Denglos
Thomas Ernoux
Alexis Roy-Petit
Anne Vétillard


German

Robin Drefs
Sebastian Ewald
Julika Mitschker
Katja Raaf
Katharina Reiche


Korean

Shinyong Ha
Hyang Jung
June Kim
Kyoungho Ko
Wade Lim
Harry Park
Yooshin Yang


Russian

Maria Artamonova
Svetlana Gribanova
Maria Kokova
Ievgen Makarevych
Igor Sobolevsky


Simplified Chinese

Alexis Zhang
Carsten Chai
Eric Zhang
Gabriel Liu
Hawk Li
Kevin Shen


Traditional Chinese

Chris Hu
Felicia Chen
Hank Hsu
Jessie Lin
Kenneth Tung
Ross Lai
Yian Lee


Italian (Synthesis)

Luca Reynaud (Lead)
Leonardo Gajo (Lead)
Susanna Celotti (Assistant Lead)
Stefano Battisti (Assistant Lead)
Alessandro Seccafieno (Assistant Lead)
Simone Urru (Assistant Lead)
Pietro Dattola
Fabio Tursi
Danilo Spatafora
Stefano Bertone
Mauro Monti
Simone Tagliaferri
Davide Solbiati
Paolo Caronni
Andrea Della Calce
Stefano Gaburri
Paolo Celso
Luca Reynaud
Luisa Reina
Ilenia Casella
Manuela Ceccoli


Brazilian Portuguese (Alpha CRC)

Olivier Cabart (Games Division Manager)
Felippe Montez (Project Manager)
Priscila Caiado (Project Manager)
Bruno Galiza
Edmo Suassuna
Elton Mesquita
Fernanda Pamplona
Flávia Assis
Heber Costa
Paulo Henriques
Rodrigo Santos
Gustavo Nader (Voice Director)


Localization QA Manager

Yvonne Shi


Localization QA Assistant Managers

Michael Chen
Marc Ho
Alexander Ipfelkofer
Rubén López González
Maxim Mizin


Localization QA Supervisors

Matt Coburn
Sanghak Jeon
Allen Sung
Siyi Xia


Localization QA Leads

Jiro Cai
John Chen
Diego J. Díaz Gutiérrez
Euiyoul Kim
Jenny Q. Liu
Markus Peters
Alexey Pyatikhatka
Frédéric Tabard
Andy Xu


Localization QA Specialist

Maxence Fleury


LOCALIZATION QA ANALYSTS

Brazilian Portuguese

Carlos Almeida
Joao de Araujo Neto
Hsing H. Lee
Jared Morgan
Thiago Schreiner
Robert R. Wilson


Castilian Spanish

Irene Buesa García
Pedro Fernández Prieto
Carlos Godo Borras
Pablo Lloreda Fernández
Ricardo Mora Expósito
Marta Pérez García
Fabián Salas Casillas
Juan José de la Torre García


French

Mickael Bohin
Maxence Fleury
Stéphane Lam
Mathieu Leenhardt
Rémi Le Thery
Graziella Marie
Simon Rimbert
Thomas Chabrier
Hadrien Rudich


German

Marco Baier
Jan Becker
Ben Choi
Stefan Christ
Thomas Flöter
Dominik Hothow
Michael Radnitz
Daniel Radschun
Marion Wacker


Korean

Kyungsuk Kang
Jung Hwan Kim
Eunae Kong
Jaeyang Kwak
Haneul Lee
Kyungjoon Lee
Byungwoo Kwon
Jaewoo Mo
Heeyoung Park
Yonghun Song


Latin American Spanish

Xiaohu Alcocer
Ricardo Durán
Jimmie Jaimes
Hugo Miranda
Hector Morales
Gustavo Waehneldt


Russian

Nikolay Bytskevich
Victor Dobrovatov
Iakov Dyskin
Natalia Goncharova
Anton Kochergin
Andrey Kuzmin
Maria Maisenovich
Myroslav Savanzha
Olga Sokolenko


Simplified Chinese

Leon Dang
Ryan Gu
Jack Guo
Chunji Qiu
Buffon Sun
Juelin Wang
Mingxian Wang
Marvin Wu
He Zhang
Fran Zhang
Zhiqiang Li


Traditional Chinese

Arthur Chang
Yung-Chi Chia
Martin Chung
Daniel Huang
Andy Liu
Qiao Qi
Chia-Lun Tsai
Dean Yang


Italian (Synthesis)

Adriano James Majocchi (Lead)
Andrea Marrella (Lead)
Antonio Edoardo Mondonico (Lead)
Andreas Melgrati
Mattia Cattaneo
Diego Maniero
Fabrizio Tobia
Francesco Menna
Stefano Marcoz
Alessandro Parotti
Riccardo Fumagalli
Federico Cominotto
Stefano Ferrari
Andrea Cattagni


ADDITIONAL LOCALIZATION

Italian (Synthesis)

Leonardo Gajo (Voice Direction and Audio Lead)
Alessandro Seccafieno (Voice Direction)
Manuel Auletta (Sound Engineer)
Adriano Dezullian (Sound Engineer)
Matteo Ormellese (Sound Engineer)
Fabio Pantano (Sound Engineer)
Ambra Ravaglia (Audio)
Andrea Vavassori
Davide Foschini
Alessia Agustoni
Stefano Ferretti
Emanuele Casadio
Fabio Scotti
Andrea Mattevi
Martino Valentini
Irene Panzeri (HR)


Brazilian Portuguese Voice Actors

Adriana Torres, Airam Pinheiro, Alexandre Drummond, Ana Paula Martins, Anderson Coutinho, André Belizar, Andrea Suhett, Bruna Laynes, Bruno Rocha, Carlor Gesteira, Carlos Comerio, Carlos Gesteira, Carlos Roberto, Carmem Sheila, Carol Crespo, Clécio Souto, Cristiano Torreão, Duda Espinoza, Ednaldo Lucena, Eduardo Borgerth, Eduardo Dascar, Elcio Romar, Erick Bougleux, Erika Menezes, Ettore zuim, Fabiola Martins, Felipe Drummond, Flávia Fontenelle, Geisa Vidal, Guilene Conte, Gutemberg Barros, Guto Nejaim, Hannah Buttel, Hércules Fernando, Isaac Schneider, Isis Koschdoski, Izabel Lira, José Augusto Sendim, José Leonardo, José Luiz Barbeito, José Santa Cruz, Juraciara Diacovo, Luiz Carlos Pesy, Malta Júnior, Marcelo Garcia, Márcia Coutinho, Márcia Morelli, Márcio Dondi, Marco Ribeiro, Marcos Souza, Marcus Jardym, Maria Helena Pader, Mariangela Cantú, Mário Cardoso, Mário Tupinambá, Marisa Leal, Mauricio Berger, Mauro Horta, Milton Parisi, Nando Lopes, Nando Sierpe, Orlando Drummond, Oscar Henriques, Paulo Bernardo, Pedro Alves, Pedro Eugênio, Pietro Mário, Rafael Pereira, Rafael Rodrigo, Raphael Rossatto, Raul Labanca, Reinaldo Pimenta, Reinaldo Simões, Ricardo Schnetzer, Ricardo Vooght, Rodrigo Antas, Rodrigo Oliveira, Ronaldo Julio, Sergio Stern, Thiago Fagundes, Waldir Fiori, Wirley


Regional Audio Recording Studios

Atomic Sound Studio
DNA Diseño en Audio
Som de Vera Cruz Estúdios Cinematográficos


Special Thanks

Nikol de la Kruz-i-Karo (Russian Recording Project Manager)
Irina Petrosyants (Russian Voice Director)
Liquid Violet


TRAINING AND DEPARTMENTAL DEVELOPMENT

Senior Manager

Chris Clark


Supervisor

Nate Shapiro


Learning Specialist

Daniel Julian


Trainers

Sine Gov
Charles Knief
Felix Embree


Associate Learning Specialist

Rex Luther


Talent Acquisition Coordinator

Michael Schembari


Intern

Julien Roy


Creative Development

Director

Jason Stilwell


Art Lead

Glenn Rane


Publishing Lead

Micky Neilson


Illustrators

Laurel Austin
John Polidora


Sculptor

Brian Fay


Media Artists

Leanne Huynh
Vanessa Luo


Art Manager

Doug Alexander Gregory


Publishing Developers

Robert Brooks
Matt Burns
Cameron Dayton


Historians

Sean Copeland
Evelyn Fredericksen
Justin Parker


Editor

Cate Gary


Curator

Dana Bishop


Digital Asset Specialist

Charlotte Thai


Librarian

Steven Park


Producers

Michael Bybee
Skye Chandler
Joshua Horst
Kyle Williams


Administrative Assistant

Joslyn Field


INFORMATION TECHNOLOGY

Senior Director, Global Information Technology

Robert Van Dusen


Senior Manager, Global Network Operations & Engineering

Chris Glover


Senior Manager, Global Network Operations

Hung Nguyen


Regional Managers

Travis Biegun
Kangho Lee
Julien Mariani
Paulo Santos


Network Operations Project Management Lead

Jorge Baranda


Network Operations Project Managers

James Ridgers
Dan Scauzillo
Charlie Wood


Network Operations Engineering Manager

Dat Nguyen


Network Operations Engineering Lead

Andrew Barcinski
Matthew Eagleson


Network Operations Engineering

Dwight Harvey
Jeff Kongswangwongsa
Dustin Koupal
Changkoo Lee
Norberto Lopes
Adrian Luff
Casey Suyeto


Network Operations Database Administration Manager

David Squier


Network Operations Database Administration

Armando Abanilla
David Ashman
Michael Chizewski
Alexander Daurskikh
Stefan Ward
Albert Wong
Jaime Wood
Ryan Zapanta


Network Operations Implementation Lead

James T. Yen


Network Operations Implementation

Doug Baggett
Kevin Drain
Corey Louie
Mike Mulen
Chris Peters


Network Operations Administration Lead

Matthew McEligot


Network Operations Administration Supervisor

Maciej Drobny
Robert Meyer


Network Operations Administration

Yunhwan Ahn
Justin Beard
Charles Berman
Joshua Caskey
Max Chen
Michael Everett
Joseph Holley
Gichang Hong
Mourad Kaci
Heewon Kim
David Louks
Eric Nelson
Riccardo Pittau
Fabien Poussin
Andy Qian
Gary Reeb
Mathew Smiley
Alex Tan
August Tan
Jason Wang


Network Operations Center Manager

David Wareham


Network Operations Center Supervisors

Gandalf Brahm
Minhong Kim
Justin D. Lo
Chris Swoner


Network Operations

Erik Andersson
Chris Bosman
Ahren Boulanger
Matthew Carcel
Ryan Conley
Sylvain Delvaux
Timothy Hanson
Jonathan Hosmer
Jeremy M. Jackson
Taehee Kang
Anthony Mercado
Peter Hanchul Na
Henrik Schöpel
Josh Slater
Chris Towne
Steven Tran
Anthony Williams


Director, Global Corporate Applications

Stephen Nees


Production Lead

Adam Schrader


Producers

Ashley Brown
Sarah Butler
Justin Goad
Stephanie Krutsick
Marcos Morin


Programming Leads

Tom Anderson
Mark Kockerbeck
Sasha Sydoruk


Programmers

Michael Aversa
Cliff Chinn
Tom DuPont
Mary Estrada
Rick Faaberg
Boris Giftge
Jordan Irwin
Ryan Karg
Kenneth Lim
Mark Nelson
Sean O’Neil
Teddy Pao
Steven Pereyda
Shaun Potts
David Reed
Michael Stum


User Experience

Jegan Chen
Carol Lam


Manager, Global Strategy

John Gordon


Knowledge Management

Rosemary Donato


Analyst

Christopher Benners


Manager, Global Information Services

Yong Yoon


Regional Information Services Managers

Mark Davenport
Junghoon Kim
Eric Kou
Sean Laverty
Danny N. Nguyen
John Robertson
Ramon Rodriguez III
Benjamin Yamada


Information Services Project Managers

Quentin Giraud
JJ Lee
Trish Lee
Thierry Sudan
Leo Wang
Ania Wieteski


Information Services Engineering Leads

Forrest Bowling
Mike Pearce


Information Services Engineering

Weonseok Choi
Brian Hill
Bryan Ludwig
Zak Meekins
Rob Nolen
Jason Wynsen


Information Services Administration Leads

Edward Bui
Glyn Hopkins
Lars Kühne
Mike Moneymaker
Brian Murillo
Thi K. Nguyen


Information Services Administration

Kenneth Lloyd Ayers III
Robert Bustamante
Jamal Davis
Gilbert Fontaine
Stanley Fu
Lutz Haunstein
Yan Kahlé
Jaemin Ko
Sebastien Leterrier
Vincent Moitrot
François Noel
Taylor Russ
Justin Talbott
Stefan Thompson
Anderson X. Tran


Information Services Technicians

Carol Alvarez
Jeff Boccuzzi
Sunghee Choi
Max Chou
Rich J. Chu
Inés Eberhard
Richard Farrimond
Dat Ho
Charlotte Kessler
Philip Kim
Yongjun Kim
Albert Koh
Gordon Lathan
Adam Lee
Luke Lu
Baptiste Moisson
Amber Robertson
Taran Sprake
Jimmy Truong
Bill Tubbs
Benjamin Williams
James Wong


Senior Manager, Global Security

Chris Fajardo


Security Engineering

Michael Caron
Curtis Castrapel
Scott Harrison


Security Administration

Michael Lim
Richard Reischman
Tim Vo
Site Security
Richie Kharrat
Michael Muscarella
Emmanuel Pedro
Compliance
Robert Perugini
Bill Preston
Chris Voss


Disaster Recovery

Eric Thedaker


Administrative Assistant

Sonal Patel


INTERNATIONAL OPERATIONS

GREATER CHINA

Regional Managing Director

Alex Tai (CN & TW)


Senior Director, Global Market Development

Michael Fong


CHINA

Operation Director

Nichol Bradford


Project Manager

Jerome Wu
Zhang Xifang (Gloria)


TAIWAN

Managing Director

Eddy Meng


Operation Director

Che-Yuan Wang


Project Manager

Tengying Yu


EUROPE

Managing Director

Jean-Philippe Agati


Administrative Assistant

Lara Machado


Senior Director of Operations

Delphine LeCorre


Project Managers

Thomas Johnsen
Emmanuel Obert
Martin Tegner


KOREA

Managing Director

Young-Jay Paik


Executive Assistant

Mira Bae


Operations Director

Stanley Kim


Project Managers

Angie Heo
Minshik Kim
Vaughan Wallis


LATIN AMERICA

Regional Managing Director

Steve Huot


Operations

Tomás Cortijo (Spanish Speaking South America)
Ivan Kako (Brazil)
Alejandro Hernández (México)


Assistant

Olga Mata (LatAm)


AB Sales

John Dillulo
Jesus Rosales
Max Morais


SOUTH EAST ASIA

Director, Operations & Marketing

Alan Chou


Project Manager

Jaclyn Lo


Regional Network Operations Managers

Hyeshik Yoon (SEA)


MARKETING

Senior Vice President, Global Marketing

Neal Hubbard


HQ Marketing

Jason Anderson
Chris Bartzatt
Bob Brown
Kevin Carter
Ryan Davis
Paul Dowling
John Heinecke
Ben Hsieh
Marc Hutcheson
Michael Lawrence
Tomas Melian
Lyndsi Revis


Marketing Creative Services

Mike Carrillo
Zachary Hubert
Erik Jensen
Ken Murayama
Steven L. Parker
Bev Williams
Caroline Wu


Regional Marketing

Yunho Bae (KR)
Anne Bérard (EU)
Eric Chauveau (EU)
Howard Chang (TW)
Rio Chen (TW)
Mark Clements (EU)
Luca Cominelli (EU)
Chris Davey (ANZ)
Sara Fernandez (EU)
Mouna Ferré (EU)
George Georgiou (EU)
Ashley Hsu (TW)
Chimoon Hwang (KR)
Eusoo Kim (KR)
Jinhwan Kim (KR)
Vivian Liu (CN)
Cédric Maréchal (EU)
Dmitry Martirosyan (EU)
Kyungin Min (KR)
Markus Neumann (EU)
Eunjung Oh (KR)
Patrick Lee (KR)
Mark Andrew Penney (EU)
Stéphane Perroud (EU)
Emilie Pujol (EU)
Francisco Bolaños Santana (EU)
Olivier Spaargaren (EU)
Jonas Stålros (EU)
Brett Sun (CN)
Matthew Szajdak (EU)
Rafael Tello (LA)
Wilfrid Vinmer (EU)
Amanda Wang (TW)
Sam Wang (CN)
Maggie Xiao (CN)
Katherine Zhao (CN)
Robin Zhu (CN)


PUBLIC RELATIONS

Vice President of Global Public Relations

Lisa Jensen


Regional Vice President, Public Relations & Communications Management

Julia Gastaldi (EU)


Director, Global Public Relations

Rob Hilburger


Director of Public Relations

Roger Sun (CN)


Director, Communications & Public Affairs

Christy "Mina" Um (KR)


Senior Manager, Public Affairs

Philsoo Shin (KR)


Public Affairs

Hyukjoon Choi (KR)
Chuljo Yun (KR)


Senior Public Relations Manager

Guy Cunis (EU)


Public Relations Managers

Christian Beer (DE, CH, AT)
Jonnie Bryant (UK, IE)
Bob Colayco
Luca Cominelli (IT)
Shon Damron
Chris Davey (ANZ)
Sara Fernandez (ES, PT)
Alexandre Lennuyeux (FR)
Tom Lindgren (Nordic)
Ana Luisa Mota (LatAm)
Kyoung Hwa Park (KR)
Che’von Slaughter
Olivier Spaargaren (BNL)
Michael Wu (CN)


Public Relations & Community Manager of Taiwan, Hong Kong, and Macau

Chi Liu (TW)


Public Relations

Andre de Abreu (Brazil)
Lyndsi Achucarro
Moonyoung "Luna" Baik (KR)
Patrick Beja (EU)
Pierre-Yves Deslandes (EU)
Marina Kiupa (RU)
Jookyoung "Sarah" Hyun (KR)
Seung Hyun Jung (KR)
Nick O'Shea (ANZ)
Moonhee Park (KR)


Senior Global Editorial Manager

Gil Shif


Editor

Sean Molloy


Associate Editors

Gareth Hughes
Gerald Villoria


Manager, Global Internal Communications

Kamini Tiwari


Editorial & Internal Communications Manager

Ross Atherton (EU)


Assistant Editor

Kathryn Boccuzzi (EU)


Internal Communications

Anne Bargemann (EU)
Guillaume Bloch (EU)
Samantha Bong
Andrew Kim (KR )
Paul McSherry (EU)
Mark Nash
Anita Rice
Kacy Sparks
Stuart White
Vale Yu (CN)


Director, Global Events

Steven L. Parker


Senior Manager, Events

Elisha Cabrera


Internal Events Manager

Elodie Dupuis (EU)


External Events Manager

Pauline Hammelet (EU)


Events

William Bezou (EU)
Jessica Cross
Benjamin Elgueta
Laura Halasa
Claire Zarb (EU)


Additional Public Relations

Ryan Arbogast
Jiyoon Yoon (KR)


COMMUNITY AND E-SPORTS

Director, Global Community And E-Sports

Ilja Rotelli


International Community & E-Sports Managers

Santiago Baranda (LA)
Cody Chen (TW)
Ramon Hermann (NA)
José Ignacio de Andrés (EU)
Andy Lee (KR)
Jaclyn Lo (SEA)
PJ Russell (ANZ)
Zhang Yue (CN)


Global Community Development

Washington Andrade (LA)
Steven Bao (CN)
Marcus Bishop (NA)
Hamish Bode (NA)
Soufyane Brahimi (EU)
Jonathan Brown (NA)
Marie Cabot (EU)
Stephen Chang (NA)
Daniel Chen (CN)
Woonki Cho (KR)
Brandon Christenson (NA)
Stefano Cozzi (EU)
Matilde Controzorzi (EU)
Samuel Dempsey (EU)
Emmanuel Foissy (EU)
Nik Gianozakos (NA)
Nicolas Guion (EU)
Stefanie Gwinner (EU)
Jungho Han (KR)
Ash Harman (EU)
Junghoon Heo (KR)
Andrew Hsu (NA)
Tobias Jahn (EU)
Peter Jiang (CN)
Erin Johanson (EU)
Stephanie Johnson (NA)
Randy Jordan (NA)
Sunna Kim (KR)
Liam Knapp (NA)
Albert Konrad (EU)
Lu Lan (CN)
Kimberly LeCrone (NA)
Jongwon Lee (KR)
Marino Lee (KR)
Seungwoo Lee (KR)
Claude Lin (TW)
Zeno Lin (TW)
Nicole Lorenz (EU)
Christine Martens (EU)
Florian Mentl (EU)
Lorena Molina (LA)
Susana Monroy (LA)
Chung Ng (NA)
Benedikt Oehmen (EU)
Jesse Perez (LA)
John Pingol (NA)
Rafael Raudry (NA)
Cedrik Razafimanantsoa (EU)
Roberto Rios (EU)
Alejandro Riveiro de la Peña (EU)
Kester Robison (NA)
Matthew Rodig (NA)
Maria Dolors Sanchez Carnice (EU)
Krzysztof Sazon (EU)
Rui Santos (EU)
Bo Selmer Hansen (EU)
Ono Shen (CN)
Nicholas Solano (NA)
Danielle Vanderlip (NA)
Belinda Vaughan (EU)
Ben Wang (CN)
Jessie Wang (CN)
Micah Whipple (NA)
Chad Wingerd (NA)
Eric Yco (NA)
Jino Yoo (KR)
Chris Zhu (CN)
Kenny Zigler (NA)


Global E-Sports

Jacky Chen (CN)
Junsun Choi (KR)
Bernd Gottsmann (EU)
Changwoon Jung (NA)
Kibong Kook (KR)
Jaeho Lee (KR)
Marc Olbertz (EU)
Joshua Owyang (NA)
Robert Simpson (NA)
Remi Wang (CN)


LEGAL

Vice President & General Counsel

Eric Roeder


Deputy General Counsel

Rod Rigole


Legal Team

Jane Chen
Kevin Crook
Lynda Do
Satoru Hamada
Ronald Jentges
Fritz Kryman
Denis Kurlyukov
James Riordan
Colleen Ryan
Tracy Sargent
Wonho Seok
Dave Sutton
Sylvia Whiteshield


HUMAN RESOURCES

Vice President, Global Human Resources

Denise Dunlap-Alpert


Human Resources Director, Global Business Operations

Jesse Meschuk


Human Resources Director, Product Development

Erika Sayre-Smith


Compensation Manager

Cameron Lazek


Human Resources, North America

Nuria Andres
Jennifer Bowden
Christy Campbell
William Carroll
Emy Deutsch
Julie Farbaniec
Sumer Faubert
Ann Grealy
Dennis Hof
Marije Korver
Mac McIntyre
Sunshine Okano
Michelle Secrest
Daniela Shani
Sabrina Turner


Human Resources, Europe

Mariele Weber
Anne Brunet
Sophie Chevet
Elaine Dineen
Juliette Durand
Ruddy Foucan
Susan Hurley
Caroline Kehoe
Einar Lars Loew
Zhang Luo
Nawel Merad
Lisa O’Brien
Anne Stengel
Lesley Turner


Human Resources, Asia

Sunny Hwang (HR Director - KR)
Jiwoong Hwang (KR)
Jihyun Jeon (KR)
Hyojung Kim (KR)
Philgon Kim (KR)
Ally Park (KR)
Wenfei Sun (Regional HR Director – CN & TW)
Phyllis Huang (TW)
George Li (CN)
Jenny Zheng (CN)
Sandy Wu (CN)


Senior Manager, Global HR Systems

Sandy Madison


HR Systems

Lisa Pozarich


Director, Global HR Operations

Lenny Grossi


Talent Acquisition, North America

Reine Bounlutay
Danny Flannagan
Christina Freeman
Tara M. Hsu
Cat Kocher
Mike Nassar
Keisha Krainer
Janine Tedford
Michael Vergara
Meghan Wiley
Dave B. Wilson
Kathy Zuniga


Talent Acquisition, Europe

Patrick Deschamps
Christopher Kopetschek
Iwona Macesowicz
Nathalie Verges


FINANCE

Vice President of Global Finance

Mark Almeida


Executive Administrative Assistant

Haissel Neira


Finance & Accounting, NA

Thomas Hoag
Brenda Chen
Sean Culmer
Andrew Amadi
Adam Plushner
Christopher Lewis


Administration, NA

Lacey Caragan
Shannon Cooper
Jamie Crooks
Jessica Ramirez


Director, Finance EU

Benoit Dufour


Finance & Accounting, EU

Carol Bolger
Julia Bruder
Paola Croize
Razak Kessas
Viktoria Ivanets
Mandy Lawton
Anna Savic
Gregoire Seray
Lindsay Sherwin
Nicholas Wright


Administration, EU

Inma Utrilla


Director, Finance Greater China & SEA

Teh Hong Sing


Finance & Accounting, CN & SEA

Roger Gao (CN)
Hugo Mimoun (TW & SEA)
Marie Lin (TW)
Lyons Lv (CN)
Wendy Sun (CN)
Vince Xiao (CN)
Priscilla Xu (CN)
Melody Wang (CN)
Linda Zhu (SEA)


Administration, CN & SEA

Jaslyn He (CN)
Sherry Shi (CN)
Kelly Shu (CN)


Director, Finance KR

Sunok Lim


Finance & Accounting, KR

Hyejin Cho
Yunkwan Cho
Grace Huh
Jiyoung Jung
Sungwon Yoon


Administration, KR

Sehwa An
Young Namgoong
Eunbom Park


LICENSING & BUSINESS DEVELOPMENT

Sr. Director, Global Licensing & Business Development

Matt Beecher


Business Development

Marc Dion
Steve Price


Licensing

Jon Bias
Jason Bischoff
Jerry Chu
Graham Hill
George Hsieh
Kat Hunter
Fung Y. Thai


Business Development & Licensing, EU & KR

Frederic Guy (EU)
Christophe Poupon (EU)
Sebastian Ryu (KR)
Audrey Vicenzi (EU)


Product Development Lead

Mike Hummel


Art Manager

Jeremy Cranford


Product Developers

David Lomeli
Michele Mejia
Sean Wang


Producer

Bryan Langford


BUSINESS INTELLIGENCE

Director Business Intelligence

Greg Ashe


BI & Risk Operations

Matthew Adams
Chris Antenesse
David Carey
Chris Carlson
Chaitanya Chemudugunta
Yuan Cheng
James Chao
Tom Ferris
Jens Fischer
Arnold Fulmer
Amanda Gerdes
Jon Gleicher
Brian Griffith
Ryan Gunst
Norm Harms
Xiaolin Hao
Christine Kenney
Renjie Li
Minh Luu
Aleksandar Mirkovic
Kim Phan
Clint Rice
Gustav Rydstedt
Brian Staats
Anthony Suh
Chris Talucci
Timothy Tash
Anthony Trankiem
David Wang
Matt Wheeler
Micah Wilson
Ben Wurst
Xiaoyang Yang
Songfan Yang
Hyokun Yun


BI & Risk Operations -- EU

Sebastien Derivaux
Waldemar Fritz
Alexander Gut
Ruben Holen
Ludivine Le Rouge
Thomas Lenglet
Laila Mnad
Lucia Suarez Porta
Tommy Sabri
Sebastiaan Van Doornspeek
Ismael Villeger


Risk Operations -- KR

Jungwoo Kim


BI -- CN

Chen Xu


PURCHASING & FACILITIES

Senior Director, Global Purchasing & Facilities

Isaac Matarasso


Purchasing

Mike Anderson
Michele Marie Arko
David Preston


Purchasing and Travel, EU

Anaïs Bocianowski
Denise Hicks
Jihène Khessouma


Senior Manager, Global Facilities

Susann O’Bryan


Facilities

Henry Szekely
Timothy Hardy
Jacob Hofeldt
Carlos Lucero
Samuel Schrimsher
Brandon Shephard
Steve Stafford
Richard Varga
Ryan Waeltermann


Facilities, EU

Jean-Paul Bruyelle
Cyril Hammelet
Keith Ryan


Facilities, KR

Marge Kim
Seungjae Kim
Yoora Oh


STRATEGIC INITIATIVES

Team Members

Jonathan Bankard
Hamilton Chu
Walter Kong
Jay Ong
Ann Vanderhelm


Blizzard Academy

Bob Nicoll


GLOBAL CUSTOMER SUPPORT

Vice President, Global Customer Support

Todd Pawlowski


Executive Administrative Assistant

Kayla Crooks


EUROPE CUSTOMER SUPPORT

Regional Customer Service Director, Europe

Ian Clarke


Customer Service Director, Ireland

Eibhlin Payne


Administrative Assistants

Marlène Cervantes, Holly Macintosh


Customer Support Group Managers

Ana Alfageme, Tina Forrester, Frank Keienburg, Ben Noskeau


Customer Support Team Managers

Mirko Bayer, Florian Blaesche, Robert Bland, Gregoire Bonnafoux, Jean-Christophe Bouchet, Sara Chick, Elodie Cholière, Silvio Clausen, Paul Coen, Rory Devitt, Patrick Dunford, Encarna Fernandez, Sebastien Hoareau, Kim Jensen, Vincent Kaufmann, Mark Kleine, Patrik Knoll, Sylvan Lynn, Martin Mason, Brian McCoy, Moritz Müller, Mark O'Riordan, Cédryck Poitelon, Britta Drabinski, Thomas Röthemeyer, Peter Rothlisberger, David Schlamp, Mikhail Shiryaev, Juan Pablo Suárez-Perdomo, Heidi Wanner, Neil Whelan


Customer Support Seniors

Daniel Adams, Johnny Ahlgren, Almudena Alia, Maximilian Bauer, Marc Behar, Mario Berndt, Brendan Cavanagh, Kim Chaing, Lucas Christophe, Gaël Company, Cian Creed-Healy, Laurent Cuvier, Marco D´Anna, Marianna Deyneko, Sylvain Enjalbert, Julie Foster, Göran Gauruder, Kasper Giehm, Hagen Grimm, Stefan Hintner, Chris Homer, Dennis Horn, Aled Jones, Henning Kaiser, Michael Khoo, Alexander Klontzas, Thomas Küppers, Anders Larsen, Nathalie Lomurno, Ana Manso, Inigo Moleres, Brian Mulcahy, Barry Murphy, Elena Nikora, Markus Nowak, Falk Pichl, Marcin Platek, Irina Platel, Josfred Poinsot, Oriol Prats Navarro, Christopher Purvis, Francesco Reinboldt, Wolfram Sack, Victor Sefastsson, Tobias Semrau, Patric Stolpe, Jessica Stone, Alexandre Vallée, Maria Vakulenko, Marijke Vanhees, Cyndie Varin, John Warwicker, Kirill Zakharov, Judith Zachariae


Customer Support Representatives

David Acker, Daniel Ahern, Noel Ahern, Kseniia Aksenova, Marcos Aleman Herrera, Marco Alemanno, Luca Alesini, John Alexander, David Allen, Urko Allende, Frank Alshut, Romain Anciaume, Julien Andres, Ludovic Andrianoff, David Angus, Pawel Antonik, Agnieszka Antonik, Ricardo Aranguren, Hadrien Arcangeli, Pierre-Marc Arnaud, Guillaume Arp, Keith Aston, Aleksej Avdejev, Jérémy Aveline, Zo Sang Awi, Roland Ayliffe, Marek Babski, Anda Badmaev, Stefan Bahr, Martin Bailey, Andreas Baker, David Alain Balacco, Clarke Baldwin, Dimitrius Bampanaras, Robert Band, Simon Bargain, Danila Barinov, David Barlow, Keith Barron, Björn Bartholome, Alex Bassinot, Francis Bateman, Jenny Baur, Mark Baxter, Alex Bebbington, Philip Becker, Joeri Beckers, Andreas Beier, Julius Beiner, Julien Benatar, Jörg Bendschneider, Richard Bennett, Victoria Bennett-Keenan, Jean-Christophe Berger, Benjamin Berghäuser, Andrea Birkhahn, Magalie Blaizot, Daniel Blam, Kevin Blanche, Katharina Blinova, Nick Blokker, Keith Boardman, Christian Bock, Patrick Bohrer, Aleksandras Boiko, Denise Bolger, Dirk Bömelburg, Carl Bone, Jasper Borg, Sigurd Borge, Lorenzo Borgini, Jessica Bourke, Audrey Bouroux, Alexey Bozhor, Kathrin Bremicker, Brian Brennan, Deborah Broadhead, Jochen Broeske, Sabrina Brogan, Daniel Bromand, Helen Browne, Georgina Browning, Mike Brückmann, Bastian Buchholz, Patricia Bueno Lacasa, Lucien Bui, Peter Burghardt, Anja Burkart, David Burlison, Matthias Butter, Carlos Caballero Franco, Jennifer Cacheux Girling, Mauro Caeiro, Gauthier Cahen, Marc Caldwell, Lidia Calza, Paul Cameron, Allan Campbell, Juan Caria, Vasco Carto, Joseph Caslin, Georgina Castro Mas, Rebecca Charlton, Robin Charret, David Church Rodriguez, Emanuele Cingolani, Carlos Clavero, Ivan Clemente Carerra, Rita Cocozza, Manuel Colorado, Justine Colson, Alisdair Comb, Carlo Comessatti, Damian Connors, Dorothy Constable, Olaf Constien, Simon Content, Matteo Core, Patrick Corr, Eoghan Corr, Donal Cotter, Donal Stephen Cotter, Lee Coughlan, Jason Courtney, Odhran Creed, Vicente Cremades, Peter Croft, Tina Crook, Steven Cross, Maurizio Curione, Marlene Daehler, Hansjoerg Dagn, Gerard Daly, Martin Dammers, Oliver Danckers, Cédric David, Gareth Davies, Miriam Dawartz, Francesco De Bernadini, Rafael Del Rio Ravassa, Gonzalo Deluque, Christian Dembski, Adam Dew, Alexey Didenko, Géraldine Dieppois, Sergej Dikun, Pavel Dikushin, Ilja Dmitrijev, James Dobbie, Sandor Dobsa, Ilona Dolejsi, Andre Domigall, Gareth Donaghey, Philip Doogan, Annalisa Dorbolo, Barry Downs, Tony Doyle, Antony Dredge, Patrick Drougge, Jennifer Dubkowitsch, Rene Dubowy, Dmitry Dubrov, Alexandre Duckman-Lebrun, Jens Duever, Carl Dugdale, Kirsty Durnall, Christian Eberhardt, Jan Ebermann, Jonny Ehleiter, Patrick Ehlen, Stephan Einecke, Adam Eksterowicz, Elliès Elgoutni, Robert Emrich, Thomas Christian Endres, Guillaume Lomig Enfroy, Christian Ewald, Brian Farren, Matthieu Faucillion, Christopher Fawcett, Alberto Feijoo, Maider Ferradas, Cristina Figallo, Dmitrijs Filipenoks, Paul Finn, Claire Finn, Wolf-Philipp Fischer, Doug Fitchett, Aaron Fitzpatrick, Reece Ford, Jamie Foreman, Benedict Fox, Kai Frankenberg, Wayne Freer, Jan Freuwörth, Jens Fünfkirchler, Mathias Gabel, Christoph Gansler, Nina Ganss, Ricardo Garbin, Gregory Garcia, Miguel García Gómez, Guillermo Garcia Rey, Oscar Garcia Subirana, Christopher Garry, Silvio Geisenhainer, Nilla Gelius, Anika Gieseke, Klaus Ginzel, Marcela Gleixner, Gabriel Gloeggler, Nataliya Godunok, Dietke Goedde, Nathalie Goeller, Nico Goetze, Alex Golds, Manuel Francisco Gomez Gomez, Tomas Goncalves, Yoann Gonedec, Hernan Gonzalez, Eliana Gori, Thomas Gottwald, Sebastien Gouaux, Markus Graffe, James Graham, Stephen Grantham, Olivier Grassini, Lee Greatorex, Lea Deborah Grimm, Christoph Grix, Stephan Grosse, Christian Guelle, Christian Guest, Dearbhla Guinan, Katerina Gulak, Frerk Güntzler, Mikhail Guskov, Mikko Gustafsson, Peter Hadaszi, Andrew Gordon Haefs, Jonathan Hall, Sanna Hanskala, Nicolas Harding, Amanda Kate Harris, Klaas Hartman, Christine Haugland, Kieran Hayes, Richard Hayward, Henrik Hedstrom, Michael Heffernan, Carlo Hefner, Sandra Heide, Ben Hellis, Peter Herbert, Emma Hernandez Mudarra, Alexander Hess, Thomas Hilgers, Michael Hoffmann, Cheryl Hoggins, Heidi Hoibraten, Johannes Hold, Steven Holgate, Dean Holroyd, Thomas Honey, Guus Hoogendoorn, Jörn Hoppenrath, Andre Hornemann, David Horrocks, Dominik Hothow, Iqbal Hussain, Alexey Ilin, Alexander Ion Naya Sanchez, Mario Iotti, Svetlana Ivanov, Adam Jablonski, Juliusz Marcin Jagodzinski, Jan Michael Jahnke, Mario Janus, Ivans Januskins, Ghislain Jeannot, Guillaume Jegu, Daniel Jenkins, Julia Jermolajeva, Pascaline Jibert, Daniel Johnson, Ben Johnson, Diana Jojic, Emma Jones, Dean Jones, Matthew Jones, Ingo Jungherr, Stefan Kaczmarek, Roman Kadoshchuk, Norbert Kaiser, Aleksandrs Kaminskis, Rafael Kansy, Denis Karpow, Frank Kendziora, Jon Kenny, Jason Kenyon, Phillip Kerins, Gunars Kessels, Vladimir Keturko, Ryan Kewley, Anastasiia Kharchenko, Stephen Kiely, Matthias Kiesel, Bart Kijanka, Markus Kintrup, Konrad Kirchgässner, Aleksej Kiricenko, Mark Klang, Daniela Kleint, Kevin Knights, Timur Kocaurlu, Sonja Köck, Bjoern Kohlberger, Lisa Kohnen, Björn Kohnen, Andrey Kolchin, Vladislav Kollerov, Jurijs Kolmikovs, Christian Königstein, Leokadiya Konstantinova, Andreas Kordes, Deniss Korzans, Olga Kosenko, Susanne Kovac, Andreas Krause, Dominik Kreyssing, Patrick Krueger, Artem Krylov, Katja Kschentz, Frédéric Kubikowski, Jonathan Kulcsar, Dmitrij Kulikov, Benjamin Kulz, Mandy Kurucz, Vadimas Kvetkauskas, Matthias Labitzke, Irena Lace, Valts Laktuks, Adrien Lambert, Natascia Lamparelli, Aaron Langan, Rene Langhans, Bart Lansink, Tim Laufenberg, Johannes Läuffer, Mathieu Laugle, Martin Laur, Mathieu Laurent, Eoin Layton, Anita Lechner, Maxime Ledonge, Robert Lee, Tom Leiper, Christoph Leischnig, Julia Leitner, François Lenglet, Wilko Lennartz, Michael Lenton, Joseph Leonard, Johanna Leopold, Sascha Leopold, Marius Leszczynski, Jelena Levitova, Anna Levitova, Andrew Lewis, Frederico Libralato, Dana Licht, Christian Lichthardt, Benjamin Lienert, Ashleigh Lillechurch, Simon Linford, Raimond Linkevic, Andre Linnemann, Julien Litrico, Adrián Llamas Estevez, Bruno Loncke, Umberto Lopes, Jacky Lorimer, Oliver Lötscher, Adam Lucas, Iwona Lucek, Angel Luis Carmona Egler, Gottfried Lumpi, Marco Ly, Antonio Manuel Macedo Monteiro, Gianluca Magnanimi, Sebastian Magnus, Christel Malbrancq, Darren Lee Mangan, Marco Manig, Yulia Mardot, Stefan Mark, Konstantinos Markogiannakis, Derek Martin, Chris Marynka, Robert Mathews, Christopher Mathieson, Thomas Mayerhofer, Regina Mayr, Guillaume Maze, Kathrin McCain, Peter McDonald, David McEvoy, Rob McFarlane, Steven McNamara, Olivier Mea, François Medaerts, Florian Meister, Bo Mejdahl, Juan Mendez, Patrick Metzger, Matthias Michallek, Ralph Michel, Stefan Mickel, Douglas Midgley, Alexander Mielchen, Gleb Mihhailenko, Lucas Millán Tomás, Bjorn Miller, Jessica Milleville, Ivan Minaña Mascarón, Yuri Minson, Robert Moeckel, Bonna Mom, Francesco Monetti, Sandra Monse, Christophe Monteiro, Daniel Mooney, Oliver Moore, Pierre-Nicolas Moreau, Pedro Moreno Garcia, Sergey Morozov, Sebastian Mottschall, Chris Mueller, Nicolas Mullen, Nicoletta Mura, Artiom Muraska, Niall Murphy, Justin Murphy, Nicholas Muschiol, Eduard Narbut, Luis Narvaez, Anna Naumova, Paul Neil, Matthew Neumann, Liam Nicklen, Jonas Nohr, Katharina Nordh, Bartosz Nowaczek, Juan Alberto Núñez Lauff, Karl-Hans Obenauer, Nils Odlund, Stephen O'Donnell, Daniel O'Donovan, Olli Oja, Pawel Okrajek, Alan O'Leary, Natalya Oleynikova, Chris Oliver, Risto Ollila, Ray O'Mahony, Paul O'Neill, Miguel Angel Ortega, Conor O'Shea, Marco Otto, Antonio Pagán Escribano, Lorenzo Pagliacci, Anna Pajda, Jahmin Pama, Davide Passarella, Pierre Passet, Björn Passow, Steven Paton, Christoph Pauler, Aleksander Pavliuk, Jekaterina Pavliuk, Dana Pawletta, Gilles Pedrico, Mathias Pelz, Aymeric Pentecouteau, Carlota Pereira, Andrea Vanessa Pereira, Stefan Marcus Peter, Tim Peters, Michail Petriv, Kiril Petriv, Jean-Louis Phan-Tran, James Pilkington, Julien Pillay, Helena Pinto, Isaias Pires, Lidia Pisu, Patrick Plaichinger, Michael Platek, Markus Pletz, Sarah Pocivalnik, Ian Polianskii, Oliver Polter, Iván Porrua Fuerte, Emmanuel Poyac, Carlos Pozo Montero, Stefano Pretto, Renny Priestley, Philippe Prince, Blandine Pronost, Dan Puckett, Patrick Pulfer, Austin Purcell, Sébastien Pusset, Bérenger Queune, Daniel Raffel, Graeme Rafferty, Martin Ramm, Sebastian Ranta, Cristian Raschioni, Robert Read, Alexander Redeker, David Remy-Zephir, Hugh Rennard, Richard Requena Delon, Filipe Ribeiro, David Ribeiro, Angelika Ribisch, John Richmond, Diego Ricigliano, Susanne Rieger, Eduard Riekstins, Stefan Riess, Steffen Ritter, Radoslaw Robaczynski, Jonathan Robinson, Nicolas Roche, Henrique Rodrigues, Carlos Rodríguez Pascual, Justus Roennau, Henning Røst, Micael Roumeas, Ian Rowland, Steffen Rückert, Jana Rudinec, Monica Ruiz Ortega, Alexey Rusinov, Brice Russeil, Melanie Ruttinger, Daniel Ryan, Ruslan Saborgalijev, Emma Sadler, Timo Sagewitz, Ilja Salajev, Pavels Salins, Andy Salwey, Isaac Sanchez, David Sanchez Millan, Oscar Sandstrom, Miren Sarasola Laspiur, Iga Sasiela, Andreas Saß, Janina Sauther, Nadine Schaarmann, Esther Scheeren, Simon Schertz, Andre Schickhoff, Christian Schilling, Jeremy Schindler, André Schlegelmilch, David Schlosser, Christopher Schmale, Chantale Schmid, Martin Schmidt, Stefanie Schneider, Sascha Schneider, Matthias Schreiber, Wouter Schrijnemakers, Nico Schroeter, Sascha Schult, Karsten Schulz, Patrik Schweigl, Aliocha Segard, Torsten Seidel, Fernando Serina, Dario Serna, Yolanda Serrano Llamas, Anna Shaleva, Nikolay Shalunov, Sanjay Shinh, Nadezda Shishkina, Craig Shrewsbury, Mirko Siebert, Miroslaw Siemens, Juris Silovs, Paulo Silva, Josie Silva, Luis Silva, Diogo Silva, Michael Simpson, Samuel Sittl, Christian Skonneberg, Sergey Slisenko, Colin Smith, Shaun Smith, Sarah Snook, Kasia Sochon, Genséric Sohier, Ruben Soriano, Vasileios Souliotis, Isabelle Soupault, Nils Spehr, Volker Stabler, Michael Stahmer, David Stammerjohann, Nicolas Stampf, Kenneth Standbridge, Stephen Stanley, Paul Stapley, Kirils Stecenko, Kim Nicola Steindel, Alexander Steuckmann, Alexander Stippekohl, Artur Strak, Jean Streveler, Roman Strogov, Jochen Stutzkeitz, Vitalijus Surovas, Alexander Tarasov, Bastien Tardivel, Doris Tatzgern, Amy Taylor, Alexis Terrasse, Damiano Tescaro, Simon Testard, Francesca Teti, Daniela Thelen, Wolfgang Thurner, Anzhelika Timanova, Felix Titzer, Pablo Toledo Baeza, Jenny Tomalik, Patrick Töwe, Renaud Toyer, Christian Traute, Antonio Jesus Triana Herrera, Marianna Trushkova, Oksana Tsoganova, Fabien Tumminello, Mikhail Tun, Daniyar Ushpayev, Vincent Vacquand, Julien Vale, Jeremy Vangenechten, Stéphane Varnier, Igor Vasiljev, Ivan Vasilyev, Pavel Vavilov, Marina Vavilova, Martin Gundersen Vea, Arturas Velutis, Luis Vieira, Einar Vilop, Jens Volkmann, Gunnar Voss, Eduardo Vozmediano, Stephen Wagstaff, Markus Wahl, Leo Wakelin, Marc Wehbe, Mario Weissenborn, Olaf Wendorff, Claudia Wenko, Sandra Wernicke, Thomas Wertnig, Sebastian Wetzel, Renate Weygold, James Whittall, Harald Willems, Emma Williamson, Loic Wilson, Rebecca Wilson, Claudia Winter, Marcus Winterscheid, Stefan Witzel, Artur Wojtas, Kamil Wojtas, Roland Wolf, Dennis Wollmann, Patryk Wolowiec, Christopher Woodcock, Lukas Wozniak, Audrey Wozniak, Giselle Wrigley, Romain Wuillaume, Sebastian Wyrwall, Wei Yue, Youri Zabarovski, Vincent Zaccheo, Sebastian Zaebe, Denis Zotov, Aleksandra Zurek


EUROPE REGIONAL CUSTOMER CARE & LOYALTY TEAM

Customer Care & Loyalty Manager

Marie-Helene Atienz


Customer Care & Loyalty Team Members

Jean-Damien Buisson, Noemi Cugudda, Theo Garcia, Svetlana Loukiantchikova, María Victoria Martín Briasco, Andreas Pfeiffer, Maciej Szajdak, Vinh Tran


EUROPE REGIONAL PLANNING AND SUPPORT SERVICES TEAM

Senior Regional Planning and Support Services Manager

Christian Scharling


Support Information, Policy Team Manager

Serge Pinçon


Support Information Senior Administrators

Serge Olivier, José Javier Suárez-Perdomo


Support Information Administrators

Marios Aziz, Neil Banks, Kristian Koivisto-Kokko, Michael Pinder


Support Forum Representatives

Michal Biniasz, Eric De Freslon, Mario De Rienzo, Christian Döbel, Dennis Drabinski, David Hollingbery, Mikhail Ilin, Craig Jobling, Alex McHugh, Aleksandr Michejev, Sébastien Musquin, Richard Robinson, Steffen Reinke, Daniel Stolp, Jon Torre Garcia


Workforce Management Team Manager

Maged Fares


Workforce Management Analysts

Louise McShane, Cristiano Pereira, Tobias Raupach


Service Level Coordinators Team Manager

Gerd Berghoff


Service Level Coordinators

Marcus Blaesche, Alexander Bradburn, Paul Cox, Neal Kingston, Thomas Lorimer, Matteo Spataro , Jenifer Winters


RPS Team Manager

Darren Buckley


Internal Affairs Senior Representatives

Robert Busch, Olga Duval Prosina


Internal Affairs Representatives

John Harry De Lara, Lena Drevermann, Stefan Frei, Roy Healy, Niklas Lingsell, Lee Middleton, Ryan Vowler, Andre Tabet


RPS Manager

Cédric Galins


Senior CS Tools Representative

Karim Adala


CS Tools Team Representatives

Cédric Coret, Philippe Peeters


Senior Project Manager

Linus Flink


Project Manager

Torsten Schmidt


Project Analysts

Henrik Eriksson, Charles Smith


Customer Support Coordinator

Marlène Cervantes


EUROPE REGIONAL LEARNING & DEVELOPMENT TEAM

Learning and Development Manager

Paul Horrell


Learning and Development Specialists

Leeanne Goodwin, Alice Hopkins, Benjamin Klinkhamer, Harald Kneissl, Jenny Llewellyn, Cristian Martín Nieto, Rachel O'Neill, Maija Perfiljeva, Bartosz Posluszny, Daniel Rigas, Christoph Thann, Victoria Wakeman


KOREA/SOUTH EAST ASIA CUSTOMER SUPPORT

Regional Customer Service Director

Richard Choi


Customer Support Group Manager

Jiyoung Kim


Customer Support Team Managers

Jinman Park, Seonmean Kim, Sunmin Lim


Customer Support Seniors

Eunji Kim, Hyojin An, Miya Lim, Myoungjin Kim, Sunho Jeong , Jungjun Lee


KOREA Customer Support Representatives

Sumi Jeong, Junghun Kwag, Kihoon Yang, Sukil Jo, Bogyu Kim, Byoungjin Lim, Junghyun Lee, Dohyun Lee, Kyoungjoon Kim, Eunkyung Jang, Minkyu Park, Insik Lee, Jaehui Kim, Sungpyo Hong, Changhyun An, Hyekyung Lee, Yeri Cho, Bomin Jin, Chahyun Nam, Kwakhyung Kim, Bomi Hwang, Chansoo Kim, Duok Youn, Gunho Jung, Haeyoung park, Jungwon Cho, Kyosung Lee, Miseon Yu, Seho Lim, Seolah Kim, Soongil Kwon, Youngsun Yun, Dongnyuck Cho, Eunhee Lee, Eunyoung Beak, Joohoon Oh, Minhwan Kim, Sairom Park, Minwoo Kim, Hyunwoo Lee, Seulki Kim, Eunhye Yu, Byungdon Lee, Cheongha Lee, Chulwon Park, Daeho Jang, Deungwon Ka, Heejun Jung, Inho Park, Inkook Jeon, Jihee Jeon, Jina Oh, Jinwoong Kim, Jinyoung Jung, Jungrok Choi, Kyungsik Han, Kyupyo Choi, Sangjin Yoon, Seokjoon Hwang, Seulah Kim, Wonmoo Lee, Youngil Sin, Youngjo Heo, Jinsuk An, Jaejin Song, Jongsoo Moon, Daekyum Kim, Nahee Lee, Seungkyu Kim, Jinyeong Yun, Jeemin Kim, Heedo Choi, Cheolree Lee, Hyunseok Lee, Daejeong Ki


SOUTH EAST ASIA Customer Support Representatives

Minseo Kim, Youngjoo Lee, Hwayeon Lee, Seohyun Park


KOREA REGIONAL PLANNING AND SUPPORT SERVICES TEAM

Regional Planning and Support Services Manager

Kyungmee Kim


CS Project and Service Level Coordinators Team Manager

Wonjae Jeong


CS Project Team Analysts

Myeonghun Choi, Mihyun Kim


Service Level Coordinators

Hosang Yu, Jaewon Lim , Joonbin Lee, Sungho Eom, Jinsu Lee, Jungmin Song, Byungkwan Chung, Kyueun Lee


Support Information Team Manager

Yongjo Choi


Support Information Representatives

Jaehyun Ahn, Seunghoon Baeg, Jihyun Song, Sunghwan Kang, Hongsup Kim


Internal Affairs Representative

Wonjang Cho


KOREA LEARNING AND DEVELOPMENT TEAM

Learning and Development Manager

Hana Lee


Learning and Development Specialist

Boram Lee, Jeonghoon Hong


BLIZZARD TAIWAN CUSTOMER SUPPORT

Assistant Customer Service Manager

Esther Liao


Support Information Administrator

Jennifer Ni


TAIWAN CUSTOMER SERVICE AND OPERATIONS

Game First International Corporation


CHINA CUSTOMER SUPPORT

Customer Service Manager China

Eric Li


CS Operations Lead

Louis Lu


Tools & Information Specialist

Pete Mai


Reporting Analyst

Rui Li


CHINA CUSTOMER SERVICE AND OPERATIONS

NetEase Team


CUSTOMER SUPPORT, THE AMERICAS

Regional Director Customer Service, The Americas

Tony Johnson


Administrative Assistant

Candace Young


Receptionist - Austin

Jessica Anderson


Customer Support Group Managers

Erynn Caldwell, Alan Marti, Johnny Perez, Tim Powell, Bruce Prescott


Customer Support Team Managers

Neil Anderson, Aaron Bamblett, Matthew Buck, Andrew Cox, Ian Crawford, Aaron Denton, Nick DePalma, Eric Dicesare, Peter Drummond, Mac Ennis, Casey Glenn, Todd Gropp, Daniel Hammer, Michael Kanneg, Cory Larson, Erik Lindberg, Jamie Manzanalez, Maggie Olsen, Scott Orosz, Nicholas Ray, Don Rudy, Falk Schwiefert, Fritz Stegmann, David Tamayo, Jason Thomas, Justin Tritt, Miles Trumble, Matthew Vineyard


Customer Support Representatives

Travis Abston, Giovanni Alfieri, John Allen, Joshua Alvarez, Bruno Alves, Chris Amorim, Matt Amy, Jason Anderson, David G. Anderson, Flavio Andrade, Stephanie Andrews, Italo Araujo, Marcos Araujo, Michael Archuleta, Marco Arevalo, Robert Arjet, Max Arnold, Ramiro Ascencio Jr., Sheli Austin, Robert M. Badger, Gregory Bahl, Graham Bailey, Jeni Balch, Seng Bangphaxay, Richard Barrick, Mark Barrios, Justin Bauer, Edwin Bautista, Ron Beaty Jr., Ryan Bebee, Rob Belleville, Mallory Bellinghausen, Michael Belrose, Nelson Bermudez, Stephanie Berthiaume, Justin Binford, Howard Bishop, Dirk Black, Joshua Black, Michael Blackard, Bruno Blanco, Kyan Bond, Matt Bonner, Aaron Bothne, Benjamin Bowers, Tracey Boyett, Mike Braunstein, Keith Breach, Crystal Breaux, Corey Breitling, Daniel Brennecke, Lindsay Brennecke, Tony Brewer, Kari Brewer, Page Brockell, Jonathan Brockell, Jess Brummer, Brendan Brunner, Colean Brunner, John Buik, Heather Burdett-Holloway, Adrian Butts, Heather Butts, Randy Butts, David Byl, Adam Byrd, Joao Calhandro, Angela Camilotto, Claud Campbell, Amanda Canfield, Danielle Canterberry, Trevor Cantrell-Paulson, Manda Capan, Melody Carver, Shannon Cassel, Crystal Cebulla, Justin Chavez, Daniella Chavez, Ben Checola, Preston Cheeks, David Chen, Ben Clark, Christin Cochran, Duncan Coe, Kevin Connell, Remy Cooper, Ethan Copeland, Brandy Corbin, Austin Cornell, William Crawford, Nathan Crislip, Dez Cummings, Courtney S. Curry, Chris Cynar, Crystal Czarapata, Kerry Dabbs, Matt Dailey, Mallorie Daniels, Marina Dantas Tanner, Will Darce, Jason Davenport, Ryan Davis, Stuart Davis, Willian De Fazio, Gabe De Los Santos, Daveina De Los Santos, Jhonathan De Oliveira, Felipe De Paulo, Justin DeCloedt, Tarah Dees, Parisa Dehkordi, Jesse DeLuca, Peter DeSalvo, Paulino Diaz, Jake Dickens, Steve Dickson, Brandon DiMaggio, Brandon Dockins, Gene Dodge, Derek Donovan, Forrest Dorsey II, Rachel Dost, Jeremiah C. Dunn, Richard Durval, Tony Duson, Adam Dyche, Camden Eagar, Josh Eberhart, Benjamin Echelson, Brady Echols, Michael Edmonds, Bryson Elliott, Brad Ellison, Cecilia Ellison, James Engelke, Quinn Enochs, John Ensminger, Daniel Errington, Joel Espinoza, Casey Everhart, Nick Everson, Ian Faas, Tamara Faas, Amanda Fackrell, Dani Feibleman, Alexandre Fernandes, Cory Finnegan, Kristin Finnsson, Peter Fivelstad, Melissa Fleming, Vincent Floca, Jose Flores III, Tommy Flowers, Ryan Foreman, Nick Frame, Martin Francis, Anthony Franey, Justin Franke, Austin Freeman, Christopher Frew, Cynthia Frushon, Christopher Fulgham, Zachary Fullerton, Rachael Fullerton, David Galvan, Jennifer Gamer, Joe Gangl, Justin Gann, Matthew Gant, Mallory Gant, Alan Garcia, Jason Garcia, Eduardo Garcia, Lennon Garcia-Cisneros, Levi Garrett, Paul Garza, Melanie Gauderon, Aaron Gayet, Andrew Getting, Jesse Gibbons, Heather Glahn, Samuel F. Glass, Levi Godwin, Lucas Goes, Adriano Gomes, Jeffrey Gondeck, Enrique Gonzalez, Katt Goodman, Thomas Goodwin, Andy Goolsby, Chris Gorman, Steel Gorman, Neil Gossell, Darleen Gotay, Lyndsey Graham, Guilherme Grahl, Jed Grant, David Gredell, Izzy Greene, Johnathan Greer, Sabee Grewal, Brian Gridley, Fabian Guajardo, Noelia Guerra, George Guerrero, Cris Guhman, Jeremy Gulick, Kit Gulick, Joe Gutierrez, Phil Habig, Adrian Hall, Nick Hamm, Mark Hamm, Jade Hammons, Sean Hankla, Michael Hanna, Greg Hansen, Scott Hansen, William Harber, Joseph Harper, Kyle Harris, Taira Harris, Michael Hart, Patricia Hayes, Geoffrey Hazlewood, Emily Hellman, Marga Henslee, Mark Hernandez, Drew Higbee, Nick Hite, Daniel Hodge, Tanner Hoekstra, Lindsey Holcomb, David Holt IV, Val Holzmeister, Justin Honeycutt, David Hoppe, Ehren Hopper, Judah Horton, William Howard-McKinney, Colin Howat, Scott Hudson, Adam Hughes, Bobbie Hughes, April Hughey, Shawn Hunt, Sam Hunt, Arthur Huwe, Albert Hwang, Jason Hyder, Martin Iglesias, Chris Insall, Nash Irvin, Chiemi Ishikawa, Joelle S. Jackson, Zac Jackson, Lillie Jackson, AJ Jameel, Joseph Janisch, Tom Joehnk, Jonathon Johnson, Kenneth Johnson, Dillon Johnson, Strider Johnson, Larry Johnson, Ian Johnson, Jon Karwoski, Linda Kelley, Craig Kerbrat, Stephen Kirchner, Jennifer Klein, Marcus Klingspor, Skye Knighton, Darlene Kolano, Chelie Kolano, Dawn Shea Kolbachinski, Ruth Kolbeck, Denise Kountakis, Julia Kregear, Lori Krell, Matt Kuhn, Brian Kuiken, Blake Kunisch, Chris Kunst, Myrna Kusano, Eddie Kuschel, Lori Lambertson, Steve Languell, Paul Lara, Robert Laurenti, Laura Laws, Tiffany Layton, QuocViet Le, Michael Le, LeeAnn Leavitt, Mel LeBeau, James Leclair, Guillermo Ledesma, James Lee, Joe Leichliter, Pam Leidt, James Lengerich, Albert Leon Rivera, Michael Leonard, Amber Lewis, Darius Lewis, Thomas Lillehoff, Jeffrey Lim, Michelle Linscomb, Adrienne Linton, Justin Liquorman, John B. Livingston, Morgan Llewellyn, James Logan, Joshua Long, Zane Lovett, Luke Lovett, Armando Loyola, Derek Lucien, Ryan Ludwig, Juliana Luna Cornett, Jeanna Lundgren, Karl Luquette, Clinton Mack, Julie Mahoney, Tyler Main, Robert Maine, BJ Mansfield, Tom Mantek, Blade Marcantel, Ryan Marcz, Randy Marr, Joe Mars, Jonny Marshall, Taylor Martin, Scott Martin, Kasey Martin, Robert Martinez, Ruben Martinez, Sean Matthews, Sarah Mawdsley, John McBurney, Thomas McCandless, Aaron McCorcle, Luke McCorkle, Matt McKee, Jared McLendon, James McPeak, Marissa Meissner, Ronda Melendez, Freddy Mendez, David Mendiola, Keith Meves, Glenn Meyer, Brian Miller, Jenny Miller, James Mills, Maya Milo, Peter Mitchell, Caitlin Mitchell, Terry Moeller, Ben Monroe, Kyle Monteith, Emilio Montwheeler, Chris Moon, Sevon Moore, Lloyd Moore, Yazmin Moreno, Alexander Morgan, Michelle Morrison, Kenneth Moshenko, Sean Motto, Noel Muniz, Shawn Munro, Lais Mussarra, Alicia Myers, Amanda Myers, Peter Myhre, Steve Nabours, Kyle Nalepa, Frederick Nassar, William Neiman, James Nelson, Seth Nesenholtz, Vu Nguyen, Topher Nguyen, Paige Nieto, Jennifer Nill, Russell Nilsson, Pat Norris, Sean Nowlin, Jessica Nunn, Thomas Obermeier, Jace O'Brien, Brian O'Connor, Darin Oehlke, Katia Oliveira, Casey Oliver, Chelsea Olson, Heidi Owen, Brandon Panagakos, Michael Pappalardo, Charles Parmelee, Sarah Parrett, Matt Pashia, John Patenaude, Derrick Payne, Jeffrey Pease, Ryan Peithman, Christina Perez, Albert Perez, Joseph Peterson, Eric Peterson, Kezia Petrelli, Kevin Phelps, Adrienne Pineda, Jason Pinkerton, Anthony Piperato Jr., Kaleb Placek, Marcelo Ponce, Renata Ponte, Josh Popperwell, Marcelo Porcinelli, Mike Predtetchenski, Phillip Prochaska, Sean Provost, Franklin Quick, Colleen Quinn, Michael Quintana, James Quisenberry, Chase Rabon, Chad Racine, Mario Rahmani, Christopher Rake, Brandon Ramsey, Bob Rauscher, Donny Rawlings, Gordon Ray, Matt Redondo, Samuel Regimbal, Kenny Reichelderfer, Evan Repschleger, John Reyes, Robert Rider, Martin Riha, Joe Rinaldi, Kevin Roberts, Josh Robinson, Jim Robinson Jr., Dustin Rockers, Ryan Rodenbaugh, JD Rodriguez, Jen Rohrer, James Rolfsen, Derek Ronzo, Jeanette Rooze, Aline Rosa, Rachel Ross, Shoshanna Rubin, Josh Ruland, Vivian Salter, Trey Sanders, Chris Santana, Edward Santiago, Kenda Saunders, Jacob Scharf, Ashley Schmied, Joseph Schmied, Phill Schroeder, Ashley Sebren, Sean P. Sebring, Joseph Seely, Justin Shade, James Shelton, Brandon Shelton, Joseph Shepard, Evan Sherman, Xander Shiells, Dustin Shipley, Casey Shipp, Steven Shoesmith, Brandy Simek, Anne Simoni, Sean Sintef, John Sitton, Kenneth Slagle, Chris Smith, Joshua Smith, Brennen Snow, Robert Spann, Travis Sparkman, Cory Speary, Matt Spence, Michelle Sprinkle, Dorothy Stanford, Ryan Steinhoff, Roger Stephens, Amy Sterling, Seth Still, Dallas Stringham, Jonathan Stubbs, Matthew Sublett, Ashley Sullivan, J.R. Swendseid, Alex Swift, Joe Tarman, Tonga Teave Tucki, Adrian Terborg, Paul Tessmann, Steven Thacker, Matthew Thibodeau, Sarah Thomas, Johnathon Thomas, John Thompson, John F. Thompson, Ryan Thompson, Michael Threadgold, Craig Tiffen, Vapsi Tohala, Misty Traylor, Ryan Triner, Tyler Trujillo, Samuel Truman, Keith Truong, Dave Tschetter, Brady Umeda, Alexander Van Winkle, Michael Van Winkle, Jason Vanderslice, Fabio Ventura, Ruben Vinalay, Anna Vines, Anthony Vitale, Tim Voris, Rachel Vought, Timothy Vought, Rachel Ward, AC Ward Jr., Riki Warren, Matt Waters, Angie Watkins, Stephanie Webb, Joshua Weinberg, Blake Wendel, Rhonda White, Torean Whitfield-Yates, Christopher Whittington, Micaiah Wiewandt, Jared Williams, Kyle Williams, Brandon Wilson, Carolyn Wilson, Tim Wisbauer, Jake Witkin, Jamie Wolfe, Michelle Wood, Jack Yang, Mary Yellott, Amanda York, Laura Young, Sheri Young, Terry Youngkin, Mike Zabarousky, Kathy Zajicek, Geoffrey Zeis, David Zemek


CUSTOMER SUPPORT LEARNING AND INFORMATION, THE AMERICAS

Customer Service Learning Manager

Shonda Kenter


Learning and Development Specialists

Christopher Cavallo, Tom Edwards, Royce Higbee, Paul Meyer, Jasmine Monteith, Kim Pierson, Ryan Wick


REGIONAL PLANNING AND SUPPORT TEAM, THE AMERICAS

Department Manager, Regional Planning and Support

Andy Maindelle


Group Manager, Regional Planning and Support

James Drosche


Voice of the Player Manager

William Shepard


Tools & Reporting Team Manager

Kenneth Tan


Tools & Reporting Team Representatives

Brian Libby, Andrew Parrott, Mike Pereira


Internal Affairs Team Manager

Joshua Berryman


Internal Affairs Representatives

Sean Baade, Ulises Brage , Deborah Brooks, Daniel Carpenter, Thomas Harvey, David Keel, Lily Kim, Brian Lanahan, Brandon Little, JJ Mata, Timothy Preston, Jake Richardson, David Robinson, Sam Soheylee-Arasi, Michael Stokely


Workforce Analyst

Annelise Zaroban


Regional Planning and Support Project Managers

Mike Billman, Dirk Hollis


Service Level Coordinator Team Manager

Thomas Hopper


Service Level Coordinators

John Beadles, Keaton Bracy, Blair Brown, Jacob Hurst, Ryan Johnston, Evan Peterson, Aaron Pilling, Derek Rosenberg, Keith Watkins, Reeve Wightman


Support Information Team Manager

José Antonio Achúcarro Roque


Support Information Administrators

Christopher Bailey, Dave Barney, Michael Batilla, Callie Carrington, David Chan, Jodie Crowson, Jonathan Day, Kyle Hawkins, Jami Hurst, Pat Jennings, Adan Lozano, David Lyle, Fatima Maciazek, Mickey Molad, Tony Moreno, Regina Ramirez, Martin Tande, Cirilo Perez Tapia, Joshua Wittge


GLOBAL CUSTOMER SERVICE OPERATIONS TEAM

Director, Global Support, Learning & Information

Rodger Sanders


Administrative Assistant

Jennifer Martin


Senior Manager, Global CS Program Management & Platforms Office

Eric Wu


Manager, Global CS Reporting & Analytics

Wyatt Cole


Manager, Global CS Learning & Information

Saralyn Smith


Game Support Managers

Angelo Concepcion, Marcus Maczynski, Skip See, Andreas Unger


Program Managers

Cinthia Kush, Greg Taylor


Project Managers

Jeremy Chasey, Lance Kimberlin, Samuel Park


Project Analyst

Jeff Carlo


Global Policy Council Administrator

Samuel Cooper


Global Workforce Management Analyst

Chris Nunn


Business Analysts

Catherine Boon, Susan Helton-Rahman, Misti Lommen, Emmanuel Pedro, Joshua Proffitt


Senior Learning & Information Specialist

Charles Areson


Learning Specialists

Thomas Throop, William Ware, Karri Phillips


Technical Writers

Danforth Lincoln, Efthemia Papadopoulos, Kristin Wood


Custodian of Records

Peter Ty


Project Management Intern

Nathalie Goh-Livorness


EXECUTIVE TEAM

President & CEO, Blizzard Entertainment

Mike Morhaime


Chief Operating Officer

Paul Sams


Executive Vice President, Game Design

Rob Pardo


Executive Vice President, Product Development

Frank Pearce


Senior Vice President, Story & Franchise Development

Chris Metzen


Vice President, Battle.net

Robert Bridenbecker


Senior Vice President, Global Marketing

Neal Hubbard


Chief of Staff

Itzik Ben Bassat


Executive Assistants

Nathalie Berggren
Brianne M Loftis
Megan Wallace
Deanne Yap


VERY SPECIAL THANKS

Allen Adham
Bob and Jan Davidson
Bobby Kotick
Brian Kelly
Thomas Tippl
Dennis Durkin
Jean Bernard Levy
William Ding
Ken Li
Bill Pang


TEAM SPECIAL THANKS

Dory Chilton, BWE
The Domestic CK
My cat, Madeline
Mindi & Sydney Foote
Nana and Papa
The Foote Clan
BG
Helen, Connor, and Maia
To my amazing girls
Chandra & Kaelynn
Kayleigh Shaw
Avery Bennet
Josh Sawyer
Ann and Kaylie
My Wife, EunYoung Kim
Scarlett Kim, Ezra Kim
Bo Soon Kim
Susie, Joel and Gina
Lord Rel
Gargoyle the Cat
All the paladins
My wife, Krystel Cooper
My parents, Kaye and Bob
My cats, Merlin and Zoey
My wife Vicky
Katelyn and Makena
Brian Hall and Bobby Wolfe
My girlfriend Keikei
For being so amazing
Sage, Chase, Raine and Kaili
Beer O’Clock
Spring Break, Woo!
Vincent “Yazoo” Hamm
Brack Dad/Brack Bro/Brack Mom
Team Ragnar!
SL
--
the love of my life
one Crystal Tabor-Kosak
a rare spawn, baby.
--
BB, Cookie, and MiMi
Katie P, for believing
Chris L: RUN LITTLE BUDDY
Sarah Johnson-Welch
Harvey Mudd College
Maria Klawe
Samantha LeCraft
The Doctor
The Terraria dev team
Becca, my lovely wife
GoGo, PJ, and J. Clogden
Hobbes the Immortal
Angela Hipple
James Hipple
Michael Behr
Linda and J, E, N and D
DCA for the Mad T Party!
The Santa Clara Vanguard
Meghan Dawson
Katelyn & Tyler Dawson
No Options
--
Hartelijke groet
Vrienden en familie thuis
Heerlijk Nederland
--
Shangreaux Lagrave
Beverly Lagrave
Muffin puppy
Ba, Ma, Kay, Way
DD PAAC TS BT LX FG TW
And GM Law
Erica Burke
All my love to my family:
Traci, Mom, Dad and Sis!
Sarah Owens
Timothy Owens
Mary McQuigg
--
For Elsa, because you are
awesome and someday I will
teach you martial arts.
--
Chad and Eli Verrall
--
My stunning girlfriend
patient and encouraging
you brighten my world.
--
Frances Lin and Family
Lois, Flynn, and Buttercup
Our little Peanut
Susie & Luigi
Howard Stern & Sal
The Knife, The Yardhouse
Granden Pearce
Geri Kate Macalino
My Daughter Alanna
My Wife Claudia
My Son Carlos
Andy, my partner
My boardgame emporium crew
Julia Lodman-Slater
Thank you Abra, Grant,
Wednesday, Madison,
and Sesame.
My wife Laura Hughes
Brianne Hughes & Zoe Poll
Bruce Sharp & AIS
Wolves, Wild, Vikes, Twins
My incredible friends
The Bruery Provisions
Anne & Bear Shin
Mom & Pop Shin
Girls Generation
My beautiful wife - Anna
My radical son - Griffin
My grizzled pug - Hoggle
“Thanks to my family
Elisa, Max and Noah!
Love, Papa”
My fiancé, Yili Ma
Friends and family
Thanks for all the support
Renee, Lily and Ruby.
my older brother Levi,
who convinced our parents
to buy us an Apple II
Teresa Bernau
Tango and Murrie
The theorycrafting
community
My family, friends
And especially
Howard Stern
Kirsty and Biscuit
Goober and Wiggle-Butt
Vigilant of Ner'zhul
My family: Julie, William,
Chris, and Bonnie.
Val
Max
Penny
--
Eight years flies so fast
So many cool memories
I’ll miss everyone
--
Josef and Christa Koegler
Richard Tsao
Chris Evans
Leonard and Leonard
Professor Snugglesworth
Special thanks to Pooka
Jack, Joey, Simon, Elliot
Olive, Crosby!
My Hsiao-Wei Lee Chang;
To my family: Jay and Shu,
Melissa, Peggy & Francisco.
To the “Supreme Overlady”
Rhonda and the Chaos Twins
Ruth and Max. Hey Sierra.K
My extremely supportive
wife, Kandice, and my
wonderful daughter Ellie.
Dena and Marion
Luke and Leia
Jesus and the police
AddOn Authors of #wowuidev
Little Bobby Tables
TEAM 2!!!!!!!!!!!!!!!!!!!!
Kizmet, The Great Guardian
of Shang’ri La.
To Khara, the love of my life.
Rosella, Taryn and Claire
Ian, Olivia and my lady!
Ed’s beer fridge
Her majesty’s secret service
--
Marziyat ve Mesut Ozil'e,
Ve etli biber dolmasina
Sevgilerle (olsa da yesek)
--
Brynda, Seamus,
Tungsten & Magenta
Wonder Mom Monica
Stormtrooper Jake
the beautiful Outlaw
My loved ones: Gali,
Adam, and Maya Mehl.
My mentor and friend
Bruce Hack
Zac Wallace
Robert Bridgman
Darren Fujiyama
Emma Croll
Gracias a mi Buboni
Boo de la Bubonería
Bubonosa.
Mike Naughton
Daniel Tomalesky
The Tierney Brothers
To Autumn, I love you.
Pete Cruz
James Cruz
Lots of love to my Awesome
wife Kelly and beautiful
daughter Dylan.
Catherine the Diva of Data
Steven and Elizabeth
The Loons
my wife Michelle
my two sons Ryan & Ethan
for the support they give
My Awesome Wife, Christi
Nate and Tyler, I’m home!
Susan Krol
Noah Krol
Lily Krol
I want to thank the
Academy, and my wife,
who I met at the Academy.
My family, Lawrence,
Nader & Samia for
Their support.
My parents and my brother
Nam, Sungshin, and Yong:
Thank you for your love.
Celeste Aviva my <83.
JW: burn the land boil the sea
can't take the sky from me


To all our family and friends: Thank you so much for your love and support during the development of World of Warcraft. Your patience and understanding make it all possible, and we love you! Thank you to our playerbase, your passion and enthusiasm are a constant source of energy and joy. We couldn’t do it without you.